So today I took my iPhone in to the Apple store because it was making weird noises when listening to music through USB. Once the guy said he would replace it he said, "I'll replace the phone for you and give you a new one." I ended up getting a 5K model and have read in previous threads that the 5K meant that it was refurbished. Once he told me he would give me a NEW phone I asked him if it was actually going to be a refurbished model. He told me that they don't replace phones with refurbished ones. I asked him why and he basically said for a bunch of reasons. I wouldn't say he's lying about it, but i'm not sure. What do you think?