7.1.2 froze my iPhone 5 and now it wont do anything

Discussion in 'iPhone Tips, Help and Troubleshooting' started by scottyj17, Jun 30, 2014.

  1. scottyj17, Jun 30, 2014
    Last edited: Jun 30, 2014

    scottyj17 macrumors newbie

    Joined:
    Jun 30, 2014
    #1
    Hi,

    Long time reader, first post.

    Went through the Settings -> General -> Software Update method to find 7.1.2 and it has frozen upon installation approx 33% of the way through. It has remained in this state overnight.

    My phone is not jailbroken or anything like that and I have tried hard resetting it but nothing is happening. When connected to iTunes, all iTunes says is, "To allow access please respond on your phone" which I obviously can't do.

    Any ideas how to resolve this?

    Thanks in advance
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  3. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #3
    Try holding sleep and home until the phone resets. Try again.
     
  4. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #4
    After doing this (it may take a relatively long time to finish the hard reset - don't panic), check your phone Settings for the iOS version. You may find that it's updated after all. *common problem with this upgrade*
     

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