7.1.2 froze my iPhone 5 and now it wont do anything

Discussion in 'iPhone Tips, Help and Troubleshooting' started by scottyj17, Jun 30, 2014.

  1. scottyj17, Jun 30, 2014
    Last edited: Jun 30, 2014

    scottyj17 macrumors newbie

    Jun 30, 2014

    Long time reader, first post.

    Went through the Settings -> General -> Software Update method to find 7.1.2 and it has frozen upon installation approx 33% of the way through. It has remained in this state overnight.

    My phone is not jailbroken or anything like that and I have tried hard resetting it but nothing is happening. When connected to iTunes, all iTunes says is, "To allow access please respond on your phone" which I obviously can't do.

    Any ideas how to resolve this?

    Thanks in advance
  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
  3. I7guy macrumors P6


    Nov 30, 2013
    Gotta be in it to win it
    Try holding sleep and home until the phone resets. Try again.
  4. lelisa13p macrumors 68000


    Mar 6, 2009
    Atlanta, GA USA
    After doing this (it may take a relatively long time to finish the hard reset - don't panic), check your phone Settings for the iOS version. You may find that it's updated after all. *common problem with this upgrade*

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