When a 911 call is dialed from a cell phone, it is routed in my area to a Highway Patrol Station doubling as a 911 call in a nearby state west of the Mississippi in a computer generated cue. My wife got hit by a car as a pedestrian (Marina, California) and I called 911 and gave the location of the accident, street number, street name, city, and state. The idiot on the other line didn't believe such a place existed since Google or their database didn't show a location I referred to. That location exists though I admit it's not as big as neighboring larger cities like San Jose and San Francisco, California. They were not interested in the fact that there was an accident, or an injury, or that it occurred with three different callers calling in the location and circumstances of the same accident. The Highway Patrol 911 stand in was more interested in yelling at me, telling me that there was no such street, and no such city in California as they could not find it. They wanted to know the age of the other driver, the color of their car, my social security number, my birthday, my residence, my California driver's license number, but would not listen to where the accident was, that there were injuries, and that yes, there is a city called Marina in Northern California. When their computer system does not register such a city, they cut me off after yelling at me and refusing to hear anybody's call. For those of you who don't know, Marina is a city south of San Jose, California and north of Los Angeles. It may not be on every map or computer database, but I couldn't believe the attitude of the California Highway Patrol Officer just because they couldn't locate this medium sized city. So if you have a 911 call, make sure you do it from a land line, because all 911 calls from land lines go to "local" 911 operators trained in the subject and not incompetent Highway Patrol Officers who are very good at what they do, except work as stand in emergency 911 operators.