Hello, So 2 weeks ago I got my 64GB Black 4S replaced because of a dead pixel. They one they gave me had huge scratches on the sides, would not make calls 80% of the time, the vibrate buzz and a piece of dust under the screen (did not notice till I got home. So I go to a different store in a different city (was out of town) about a week later, they gave me another replacement and I tested it out and was on my way. At first this one was perfect, and the iPhone amazement came back. The next day is when trouble started, first the vibration motor had been able to get itself loose in its housing and is making that rattling noise every time it goes off, at that point I was going to live with it because so many other ones had it too. So about a week later (last weekend) my few month old screen protector was about ready to call it quits after being on my phone since day 1 (almost 4 months ago). So I went into an almost dust free environment with a lot of light, as soon as I did that I saw 3 groups of hairline scratches, the first one was about a centimeter long, the second one was made up of 2 or 3 1cm scratches in one place, and the last one was made up of 6 or 7 of 1 or 2cm scratches. These could not have been caused by me because there had always been a protector installed (literally did it the minute I got the replacement) That is when I started to get a little annoyed, but then today, I got a text notification when i was browsing safari and the top LED's from the backlight were visible and making about 6 brighter spots on the top of the screen. I tested this on a white background to make sure I wasn't going crazy, but sure enough, they were still there and pretty clear at an angle. But the last and probably the most abnormal one is when I was watching a dark video on YouTube, something shiny caught my eye, i checked it out and it is some light leaking out of of a gap in-between the front glass and the plastic rim (or whatever its made of). This are all the problems I have come across in my replacement iPhone I received. Is this normal for these replacements or have I just been really unlucky getting 2 defective replacements in a row, I also am guessing I am not being OCD here but these are real defects that qualify for a replacement. It just really bugs me that I paid over $500 (on contract, $950 off) for a top of the line phone and I even purchased the extra AppleCare+, just to receive defective replacements. Also, if I describe what is going on to AppleCare on the phone, has anyone successfully gotten a brand new in box replacement after having several defective refurbished ones (I know this one is a refurb because of the quality of it and also it has a very uncommon serial number I have only seen in replacement ones) I really don't care if it is new or a refurb as long as it is in pristine condition and is defect free. Also I noticed my AppleCare+ still hasn't transferred over from my other phone. Thank You to anyones help that responds.