Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7) The title basically says it all. iTunes was deleted and reinstalled, and as a result, he lost the backup file for his wife's iPhone. He is on Windows Vista. I'm not as familiar with Windows as I am Mac, but I figured this was a good place to go for help. I am going to give him a link for this thread. Thanks for your help.