Accidental reset/ iPhone 5, iOS 7.0.6

Discussion in 'iPhone' started by Beachguy, Apr 12, 2014.

  1. Beachguy macrumors 6502a

    Beachguy

    Joined:
    Nov 23, 2011
    #1
    My wife's iPhone got reset accidentally (teenage sons should not mess with their mom's phones) and she lost everything on it. When she got it (they replaced her first iPhone when the camera went wonky) I backed it up to one of my Macs. As best as I can tell it was not backed up to iCloud. (Side question- how did they transfer what was on the old one to this one?)

    Is there a way to look at my Macs and find out where the phone was backed up to, and what was backed up? All the needs is her contacts, her photos, and a running set of notes she keeps. We'd like the texts, but aren't going to get greedy here. We know what was lost on the phone since that last backup is gone, but there should be a good bit off stuff we can recover.

    Problem is, I am an 11 hour drive from home, working as an IT consultant. I have NO access to the phone. She is not receiving texts reliably since the reset.

    Any helpful ideas are welcome. Yes, we know what was on it was blown away permanently. I'm just trying to see if there is any way to recover what was backed up without her phone- or even to tell which of my 4 Macs it is on.

    Many thanks... and yes, we're setting it up to do backups. I think it was set that way before, but am not sure, and she doesn't recall her password for her iTunes/iCloud account. (ACK!)
     
  2. Beachguy thread starter macrumors 6502a

    Beachguy

    Joined:
    Nov 23, 2011
    #2
    I know now that iCloud has no old backup. Thus, only on my computer, but I don't know how I can tell or what I can access, if anything, without her phone.
     
  3. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #3
    She'd need to plug it in to that computer and restore from her iTunes backup to get her information back.
     
  4. Beachguy thread starter macrumors 6502a

    Beachguy

    Joined:
    Nov 23, 2011
    #4
    As I suspected, but I was hoping I could at least see what was backed up and possibly grab something out of it.

    Many thanks, Tyler23, for the response. :)
     
  5. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
    #5
    You can view the date when the backup was made in iTunes and choose the most recent one so you can get the most back possible. Also things like notes and contacts also usually sync to the mac and may be inside those actual applications on the mac as well.
     
  6. 869639 macrumors 6502

    Joined:
    Jan 2, 2014
    Location:
    Earth
    #6
    Did she not have the iCloud account signed in? If Yes it should automatically back up her contacts, notes, reminders all the time....the contacts should be visible in iCloud.com and if they are all she simply has to do is just sign into her iCloud account on her iPhone and woala.

    Also another thing you can do is plug the iPhone into the Mac, launch iTunes and go to iTunes preferences, then "Devices" and it will show you all the available backs that were done for her iPhone [you will see all the devices that were backed up using that computer on iTunes* (*unless you have multiple accounts on the mac computer it self)], the backs will be available as in what dates they were done on, but you won't see the content....that requires going way into deeper stuff such as using iPhone backup extractor program........

    Hope that helps...
     

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