Resolved Adventures in getting my iPhone 4 unlocked from AT&T

Discussion in 'iPhone' started by darkflounder, May 1, 2013.

  1. darkflounder, May 1, 2013
    Last edited: May 2, 2013

    darkflounder macrumors regular

    darkflounder

    Joined:
    Jun 15, 2008
    Location:
    SF Bay Area, California
    #1
    Here's a beer. Sit down and put your feet up. This might take a while.

    Bought an iPhone 4 (AT&T) from the Apple Store in early Jan 2011. In the two years of the account, had the phone replaced under warranty twice (first for the home button problem, second for a crack in the LCD (under the glass) that developed a week after getting it).

    In late Jan 2013, tried to use the AT&T unlock device site to unlock the phone. Got a reply that said the following.

    I assume this is because the IMEI of my current phone does not match the IMEI of the phone I originally purchased. I (unfortunately) didn't pursue it any further at that point.

    A month later, the business that I partially own (and paid my phone bills) was struggling and the phone bill didn't get paid for a few months. The phone got disconnected, and eventually, the account was deactivated by AT&T.

    Fast forward to today. Went to the AT&T store to pay up the past due balance, get the phone unlocked, and get it set up on T-Mobile. AT&T was unable to help, since I no longer had an account with AT&T (in fact, my former phone number has been reassigned to another customer).

    AT&T cannot request an unlock from Apple if there is no account active for the phone in question.

    When I asked about activating a new account for this phone, I was told that AT&T does not do "bring your own phone" plans. When I asked about a pre-paid plan, I was told that AT&T does not do pre-paid for iPhones.

    So, I left the AT&T store, being referred to the phone kiosk at the mall that is rumored to be able to unlock iPhones.

    Currently, I resubmitted a request to the AT&T unlock device page. When that comes back negative, I'll call AT&T support and take that as far as I go. Then, I'll call Apple support.

    Anybody else ever been able to get an AT&T iPhone (post-contract) successfully unlocked after having the account deactivated?

    If all else fails, I can either sell it as is on eBay, or I do owe my son an iPod Touch.
     
  2. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #2
    Question is, have you paid off what you owe them?
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Why don't you skip through all that and just pay $2 to have it IMEI factory unlocked?
    Then you can use it on any gsm carrier you want.
     
  4. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #4
    So simple.
     
  5. darkflounder thread starter macrumors regular

    darkflounder

    Joined:
    Jun 15, 2008
    Location:
    SF Bay Area, California
    #5
    The phone account was in my business partner's name, and has been sent to collections. I was prepared to pay the past due this morning, but it never really came up. The issue wasn't the past due amount, but the lack of an active AT&T account.

    ----------

    Please elaborate.
     
  6. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #6
    Swiftunlocks.com

    Skip the AT&T circus. This does the same thing for only $2.
     
  7. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #7
    He meant paying for one of those online IMEI unlocks found on eBay. They usually charge a small fee like $2 or $5 for the unlock. And it's IMEI based so exactly the same as a factory unlock.
     
  8. pnoyblazed macrumors 6502a

    Joined:
    Mar 1, 2008
    #8
    +1 to swiftunlocks avoid that AT&T runaround
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    swiftunlocks dot com brah:D
     
  10. darkflounder thread starter macrumors regular

    darkflounder

    Joined:
    Jun 15, 2008
    Location:
    SF Bay Area, California
    #10
    OK, $2 at SwiftUnlocks.com is worth a chance.

    We'll see in 12-24 hours. Thanks, guys!
     
  11. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #11
    That shouldn't matter. I closed two AT&T accounts a year ago and never paid the ETFs and AT&T still unlocked my 3GS. All that matters is the account that the iPhone is tied to like you have said.
     
  12. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #12
    If AT&T goes bankrupt tomorrow I say good for humanity.

    Went over one of their unlock exercise just to get a FORM email back saying, "Request Denied due to Incomplete Information (checked 3 times) or Unauthorized Purchase." I want to shout WHAT DO YOU CARE, I don't owe you any money and it's locked to you so release your shackle you %*&^@#.
     
  13. darkflounder thread starter macrumors regular

    darkflounder

    Joined:
    Jun 15, 2008
    Location:
    SF Bay Area, California
    #13
    Wanted to send out a HUGE thank you to the recommendation of SwiftUnlocks.

    Paid the $2, got the notification of unlock within 4 hours. Wiped and restored the phone, got verification of the unlock, and then off to T-Mobile.

    Thanks everybody!
     
  14. pleasehelpmesir macrumors newbie

    Joined:
    Oct 9, 2013
    #15
    I don't see anything on that site that is $2

    Please helps?
     
  15. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    All unlockers raised their prices recently.
    I think average is around $30-40 now.
     
  16. Lancetx macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #17
    Probably because the thread is over 5 months old and the information is now quite outdated...
     
  17. toadc69 macrumors newbie

    toadc69

    Joined:
    Jul 17, 2012
    Location:
    Twin Peaks
    #18
    Why the 1400% price hike in the past 60 days?

    I unlocked an iPhone 5 with 6.1.3 from Verizon to T-mobile with one of the services recommended here. Likely swiftunlock, for $2 in early August.

    It appears that the going rate of ($25-$30) has outpaced inflation & the cost of living by a large margin.


    I'm having a hard time adjusting to the new price. Perhaps if someone provided an explanation, it would make this easier to chew?:confused:
     
  18. mlemonds macrumors 6502a

    mlemonds

    Joined:
    Apr 9, 2008
    Location:
    Lexington, KY
    #19
    From what I understand, AT&T changed the way it unlocks phones.

    http://forums.macrumors.com/showthread.php?t=1649366

    ^ massive thread on the subject
     

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