I went to an AT&T store to finally check out the iPhone 4 while I wait impatiently for an Apple Store or Best Buy to get a new shipment. Everything was how I expected except the glass. It was badly scratched. Both the screen and the back had numerous deep scratches and a lot of hairline scratches. The hairline scratches were usually grouped together. It was just awfully damaged after 30 hours. The iPhone 3GS demo models never got this scratched up after a year, the screen nor the back. On top of that, I was able to get the signal down to one bar on purpose. Then I was holding the iPhone how I normally would without paying attention to how many bars I had and I noticed the reception went down to two bars. What happened to extensive testing of products? I wouldn't expect Apple to release a product that gets scratched up so terribly (it was really bad how scratched up it was) and that loses a few bars of coverage when you use it. Nonetheless, I'm still anxiously waiting to own an iPhone 4 and a few good cases. It's even worse when you realize the glass on the original iPhone never got noticeably scratched on any demo models I've seen after a year (or the one I owned). Apple used such scratch-resistant glass in the past, so I was happy when we found out the front and back of the iPhone 4 were glass.