AirPods lose signal with phone in pocket

Discussion in 'iPhone Accessories' started by jaredlipsitz, Jun 21, 2017.

  1. jaredlipsitz macrumors member

    Joined:
    Aug 27, 2010
    #1
    Picked up AirPods yesterday and while they work great indoors, they tend to lose signal quite a bit when my phone is in my pocket and I'm out for a walk...especially if my hand goes near my pocket.

    Anyone else experienced this?
     
  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    I have not. My Airpods have decent range when my iPhone is left from 15-20 feet. Perhaps your pocket is interfering with the Bluetooth signal in some way. I don't what else would be causing an interference if your iPhone is within such a short distance.
     
  3. jaredlipsitz thread starter macrumors member

    Joined:
    Aug 27, 2010
    #3
    When out of my pocket I can walk between rooms and it's fine! Odd.
     
  4. Ralfi macrumors 68020

    Ralfi

    Joined:
    Dec 22, 2016
    Location:
    Australia
    #4
    Experiment with different pants, of varying materials. Could be the fabric of your pants, or the jacket/shirt overlapping it (perhaps working together with a case you're using that may be just a little too thick)?

    With your phone case (if you use one), is it a well known brand or cheapie?
     
  5. coffeemadmanUK macrumors 6502a

    coffeemadmanUK

    Joined:
    Jan 30, 2012
    Location:
    United Kingdom
    #5
    I have had this sometimes and it's really quite frustrating. I take it out my pocket and the music is perfect. In my pocket and it cuts in and out. And not all the time, just randomly.

    No case on the phone.
     
  6. The ArchAngel macrumors regular

    Joined:
    Jun 23, 2008
    #6
    Literally same problem here, super annoying. Haven't been able to pin down other cases precisely, but left pocket almost always produces this.
     
  7. applefanisme macrumors newbie

    applefanisme

    Joined:
    Jul 25, 2017
    Location:
    China
    #7
    I also have this problem, with my iPhone5s(iOS 10.3.2), the iPhone put in my pocket of my jeans and connecting AirPods, when I walk out on the street, playing music sometimes out or loose signal, this kind of problem can happen randomly. That's unbelievable and unacceptable!
     
  8. KimAcheson macrumors newbie

    KimAcheson

    Joined:
    Oct 6, 2017
    #8
    I'm having the same problem with an IPhone 6s Plus. They tested the phone and it was fine. The phone replaced (just in case) and it still did it.

    They replaced the air pods (on my 3rd set). Oddly the right one uses to always go out. Now over the last two days, it's the left that goes out. I have no clue what the problem is. I have tried having the phone on my pocket upside down and facing towards then away from me.
     
  9. puma1552, Oct 6, 2017
    Last edited: Oct 6, 2017

    puma1552 macrumors 603

    Joined:
    Nov 20, 2008
    #9
    had same problem in my jeans (front left pocket, nothing else in there) with an se in a thin clear polycarbonate powersupport airjacket

    ended up returning airpods after three days. great in all cases except walking around with my hands in my pockets, which i do often...couldnt believe apple didnt test this
     
  10. RadioGaGa1984 Suspended

    RadioGaGa1984

    Joined:
    May 23, 2015
    #10
    These must be some bum sets. I use them all the time with iPhone in my pocket mostly the back pocket. I also use with my Apple TV and they never stutter or lose connection. I have even gone out of the room to the kitchen downstairs and they don’t stutter.
     
  11. geeknixta macrumors newbie

    geeknixta

    Joined:
    Oct 6, 2017
    Location:
    New York
    #11
    Around the house, with my laptop, or with the Apple TV, mine also work great even into other rooms, but outdoors with my phone in a pocket they are really bad, just as others describe. Work fine from the Apple Watch though, but that’s not in a pocket.

    On my second set, with no improvement. Have tried 3 phones (7, 7+, 8), completely reset phone, tried 2 different watches (Series 0, Series 3 LTE), worn no watch. It’s maddening. They’re pretty much worthless.

    Apple told me it was simply interference and I was on my own (interference from what? My Apple Watch?!). I had to threaten to throw them away and just buy another set before they replaced them, but they started breaking up within 20 minutes walking outside. Seems some people got lucky after a few replacements, but I hate to stab in the dark like that when each replacement is hours out of my day…
     
  12. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #12
    This is disappointing to hear. I have my first pair being shipped to me. While I expect I'll use them more indoors, I frequently make phone calls while walking outdoors. I'm hoping I don't experience what others have reported. I've been through a few headsets trying to find a pair that does what I need. The AirPods should do it, theoretically. Time will tell.
     
  13. geeknixta macrumors newbie

    geeknixta

    Joined:
    Oct 6, 2017
    Location:
    New York
    #13
    I should point out that my wife’s work great for her. And when I’m using them for FaceTime or phone calls I haven’t had a problem.

    I’ve also taken to stopping people in the street and asking if they have the same problem and they all claim no, they don’t.

    So I’d suggest you be excited. They’re superbly good in every way, and I think I’m just unlucky. I’m not alone, but they generally seem to work well for people.
     
  14. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #14
    Thanks! I've had good experiences with all my Apple products over the years, so I'm cautiously expecting this to be another win.
     
  15. steve knight macrumors 68020

    steve knight

    Joined:
    Jan 28, 2009
    #15
    Mine have been strange since I got my 8. And worse at my shop every time I pause them they could not work though hey were connected sometimes just choosing them would work sometimes I had to go to Bluetooth settings to get them working. Some days they are fine I have two pair and both do it. But as far as range they have a longer one then my WiFi in my shop that may be 60 feet were sometimes the AirPods would go much farther
     
  16. Applenoob34 macrumors 6502

    Joined:
    Feb 18, 2014
    #16
    The manual clearly says these aren’t compatible with skinny jeans. Page 3. Thankfully I skipped that fad. I do still tight roll my jeans though.
     
  17. puma1552 macrumors 603

    Joined:
    Nov 20, 2008
    #17
    thats odd

    my jeans arent skinny, just slim fit which is basically normal fit.
     
  18. Applenoob34 macrumors 6502

    Joined:
    Feb 18, 2014
    #18

    I’m sure your jeans are not the problem. I was just joking around. Sorry if you took me for being serious.
     
  19. puma1552 macrumors 603

    Joined:
    Nov 20, 2008
    #19
    lol im such an idiot.
     
  20. Applenoob34 macrumors 6502

    Joined:
    Feb 18, 2014
    #20
    Nah. Sarcasm just isn’t delivered as well on a computer screen. Lol.
     
  21. puma1552 macrumors 603

    Joined:
    Nov 20, 2008
    #21
    quoting myself here - decided to sell my SE and convert the cash into another set of airpods to try with my new 8 which is in the apple silicone case. so far no issues with my hands in my pockets so i dont know if it was the SE, the clear case i had on it, or the airpods themselves but so far the new ones seem to be working well.
     
  22. Kontinuumsmechanik macrumors newbie

    Kontinuumsmechanik

    Joined:
    May 7, 2018
    #22
     
  23. NT1440 macrumors G4

    NT1440

    Joined:
    May 18, 2008
    #23
    Disappointing to hear, but keep in mind by definition this thread will draw users to it that have had the problem and omit the millions (yea, they’re that successful a product) of people that don’t experience it.

    The only time I’ve had a similar issue is when I’ve been walking with a water bottle in my pocket or swinging in my hand over the pocket that has my phone. Physics is a fickle beast.
     
  24. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #24
    When I posted in this thread, I had not yet received my AirPods. After using them for several months, I'm pleased to report that I haven't had any problem using AirPods while my phone is in my pocket. My primary complaint is that when the phone rings, I open the AirPod case and put one in my ear, but it doesn't automatically connect to my iPhone. Too often I have to take the call on speakerphone while I go to Settings to connect the AirPods, even if they were connected 5 minutes earlier. Other than that issue, I've been extremely satisfied with them.
     
  25. NT1440 macrumors G4

    NT1440

    Joined:
    May 18, 2008
    #25
    Yup, that’s been my experience as well. I’m sure Apple’s W2/W3 chip will definitely resolve this particular issue. I’m also on a 6s so there’s the very real possibility my generation of BT chip may be the hold up here, who knows?
     

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