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A federal judge has thrown out most of the claims in a proposed class action accusing Apple's AirPods Max of a condensation defect, ruling that the $549 headphones do what they were built for even if they fall short of a buyer's expectations (via Law360).

airpods-max-condensation.jpg

Filed in April 2025 by two plaintiffs, the suit alleges that condensation builds up inside the AirPods Max ear cups during normal indoor use, which can degrade sound, break ear detection and active noise cancellation, and interfere with charging.

From the 24-page order:
On April 9, 2021, while residing in New York, Plaintiff Apicella ordered AirPods Max headphones and AppleCare+ through Apple's website. Upon receiving and using his AirPods Max, Plaintiff Arthur Apicella "noticed excessive condensation in his AirPods Max ear cups while watching a movie," and his AirPods Max "generate[d] condensation in the ear cups every time he used them, often after only about 15 minutes of use."

On May 23, 2021, while residing in Washington, Plaintiff Dustin Amundson purchased AirPods Max headphones and AppleCare. Shortly after purchasing them, Plaintiff Amundson "noticed excessive condensation in his AirPods Max ear cups while performing every day tasks, indoors, at home," and they "generate[d] condensation in the ear cups every time he use[d] them."

Plaintiffs allege that they "are unable to use their AirPods Max to enjoy 'exhilarating high-fidelity audio' . . . or the supposed '[s]patial audio with dynamic head tracking [giving them] a theater-like experience for movies and shows, with sound that surrounds [them.]'" Instead, they experience switches in connection between their devices, pauses in connectivity or sound quality, failure to connect to wireless networks "with increasing frequency as the condensation worsens," and "failure to maintain its battery charge" for the advertised 20 hours.
Both plaintiffs claim that Apple knew about the problem as early as 2018, but stayed quiet.

However, in an order issued on Monday, Judge Orelia E. Merchant of the Eastern District of New York dismissed every claim brought under New York law with prejudice. She found that the state's implied warranty of merchantability asks only that a product meet "a minimal level of quality," not that it needs to be perfect. She also noted that one plaintiff had successfully used his AirPods Max to watch a movie.

The New York resident was dropped from the case entirely, while the Washington state resident may still proceed with two claims under Washington law and the federal Magnuson-Moss Warranty Act.

The AirPods Max condensation phenomenon is fairly well-known at this point. Condensation frequently forms where warm body heat meets the cooler aluminum ear cups. Owners began reporting condensation soon after the headphones launched in December 2020. By 2023, the issue was sometimes referred to as "condensation death" following reports that some headphones had stopped working due to the accumulation of liquid.

Whether the phenomenon is the direct cause of reported faults has never been firmly established. Many owners experience condensation build-up inside the cans with apparently no ill effects, and there haven't been waves of water-damaged units flooding the repair market. Apple's AirPods Max 2, launched in March this year, have the same ear cup design as the original model, and condensation has been reported in them as well.

The New York case is actually the second AirPods Max condensation class action to flounder. An earlier California case filed in February 2021 never reached the class-wide stage because the lead plaintiffs settled their individual claims with Apple and both parties moved to dismiss.

Notably, Apple has not conceded the headphones have an inherent defect in either case. In its California court filing, the company argued that moisture is more noticeable on AirPods Max simply because the ear cups are magnetic and removable, and pointed to its own guidance that the headphones "aren't waterproof or water resistant."

Article Link: AirPods Max Condensation Lawsuit Largely Dismissed by NY Judge
 
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In this case, the issue isn’t the fact that it was thrown out because of the problem with the headphones themselves. It’s because this lawsuit is terrible lol.

“Plaintiffs allege that they "are unable to use their AirPods Max to enjoy 'exhilarating high-fidelity audio' . . . or the supposed 'patial audio with dynamic head tracking [giving them] a theater-like experience for movies and shows, with sound that surrounds [them.]'" Instead, they experience switches in connection between their devices, pauses in connectivity or sound quality, failure to connect to wireless networks "with increasing frequency as the condensation worsens," and "failure to maintain its battery charge" for the advertised 20 hours.”

I mean, come on. What on earth does the spatial audio tracking have anything to do with the condensation issue?
Or battery life?

Note: the condensation issue is a real issue. It just doesn’t have anything to do with spatial audio or battery life
 
The condensation and breaking canopy problems are the reasons I have not bought a pair of these this year. The Apple convenience would be nice, but for that price Apple should have fixed these two problems (and add a power button…) and perhaps toss in an actual case.

But the basic long term functionality of these overpriced devices should not be a concern to a buyer as it currently is.
 
This is an issue I’ve repeatedly had since I bought my Maxes in late 2021. At first I was so scared the condensation was gonna completely break my headphones that I paid that much money for! but they seemed to keep going on just fine for a few years. Until fast forward to 2024 when they stopped working repeatedly. My only solution to getting them to revive was to freeze them overnight lol 😆 and that did the trick! On two separate occasions I froze the headphones 3 times in 2024 to make them work again. Somehow miraculously I haven’t had issues with them throughout 2025 and this year. I don’t know if condensation had anything to do with them breaking down on me but here we still are 🤷‍♂️
 
I had two pairs of these fail from this issue and had extensive exchanges with Apple engineering in early 2020. In my experience, the condensation issue seemed to be worse with the Space Gray model than other colors. I think the darker color metal probably absorbs thermal radiation more efficiently. Apple replaced under warranty the APMs I had. But then one of the replacement pairs started randomly emitting sudden, ear piercing sounds that gave me permanent tinnitus. So that was the end of the road for me with this product. It's a pity, really, as I liked almost everything else about them. In a lifetime of being an Apple customer this was the most problematic Apple product I ever owned.
 
Something about this product causes Apple to be particularly lazy with the physical design. They barely revved the design at all with the long-awaited 2nd generation. And the headphones came (and still do!) with the cheap crappy bra ""case"" that feels like it was designed at the last minute over a weekend.
 
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The condensation and breaking canopy problems are the reasons I have not bought a pair of these this year. The Apple convenience would be nice, but for that price Apple should have fixed these two problems (and add a power button…) and perhaps toss in an actual case.

But the basic long term functionality of these overpriced devices should not be a concern to a buyer as it currently is.
Same. It's honestly a bit insulting that after 5 years they couldn't even be bothered to fix the hardware issues.

They just re-re-released the exact same product with a different chip. Lazy as hell.
 
I presume that the condensation is mainly an issue because of the lack of heat transfer through the ear cups because even a little bit of warmth in the aluminium body would stop condensation forming. Using them in a cold environment would make it worse as the body will act as a heatsink.

It’s obviously suboptimal but I’m not sure what they can do about it other than to not use an aluminium body.

I did get a pair of the AirPods Max 2, but returned them as I realised I probably wouldn’t use them that much as they’re useless for the gym and the AirPods Pro 3 are more convenient for public transport and walking etc.
 
Serious question here, but was there any pattern to the type of use leading to the condensation? I'm not astroturfing at all but I have never seen so much as a drop of water in my Maxs (on my second pair after the first were stole 🙁 ). Did these mostly occur in tropical climates? Were the users exercising? I get confused when I see something that shows a pattern (ie people have definitely experienced this) that I haven't come across myself.
 
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Serious question here, but was there any pattern to the type of use leading to the condensation? I'm not astroturfing at all but I have never seen so much as a drop of water in my Maxs (on my second pair after the first were stole 🙁 ). Did these mostly occur in tropical climates? Were the users exercising? I get confused when I see something that shows a pattern (ie people have definitely experienced this) that I haven't come across myself.
None that I’ve seen clearly defined. And, knowing how profitable it is to say anything about Apple, if a YouTuber was able to replicate it reliably, they would be racking up the views to this day.

I personally haven’t come across it because my ear cups come off only when they accidentally pop off. And, even then, I may not examine it prior popping it back on.
 
How about the “smell” issue inside the cups? I don’t own AirPods Max but this is what people tell me.
I feel like that's a personal issue. People need to learn to take care of their electronics. Any pair of over ear headphones that you put on your sweaty head will be funky if you don't clean them after a while.
 
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I was really rough with my first gen AirPods Max (used it outdoors and during workouts), yet they lasted for 3 years which is pretty good imo.
 
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