Airport Extreme won't restart with Airport Utility

Discussion in 'Mac OS X Server, Xserve, and Networking' started by fhall1, Dec 14, 2015.

  1. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #1
    I have the latest gen Airport Extreme Base Station. Running 10.10.5 on my Mac. I rarely have to restart my AE, but my HP wireless printer that has been working for ages is giving me fits today, so I figured I'd restart the AEBS and see if that helped.

    Imagine my surprise that using the latest Airport Utility - v6.x (selecting the AEBS icon - hitting Edit - selecting Base Station/Restart in the menu bar) didn't actually restart the AEBS. It ran through all the right dialog boxes "you might lose network connectivity - are you sure you want to do this - hit continue", but the green light on the AEBS never wavered and I never lost internet connectivity. I tried it twice with the same results.

    I finally resorted to using an old copy of the Airport Utility (v5.6.1) and a script that was created to allow it to work under OS X 10.10. Sure enough when I restarted the AEBS using the old Utility, the light went amber for a while, I lost network connectivity, and then the AEBS light turned green and I was back in business.

    So, has anyone experienced something similar? If I upgrade to OS X 10.11 and the old Airport Utility no longer works am I relegated to pulling the AEBS power cord to restart it? Anyone got any ideas what's going on?
     
  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    Are you running the latest firmware on the AirPort?
     
  3. fhall1 thread starter macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #3
    Yep - version 7.7.3 of the AEBS firmware, v6.3.5 of the Airport Utility
     
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Can you try AirPort Utility on either another Mac or an iOS device and see if restarting works from there?
     

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