So went to my appointment at the Applestore today. I was annoyed with the guy already and so he had to order a replacement grrr I was told I have not to come back (it is rather far) AGAIN! Anyway I get my ticket and was ask to sign and I looked Alexander Pang from Walnut CA some (909) phone number Ehh that is not me and we are in KY Hellooooo??? Oh you registered it wrong ........ I ??? pluged it in my PC to iTunes Well you must have done something... Yeah me the lady with the accent from a foreign country of course. I said I am not leaving with out a ticket with my name on it! He said it wasn't no big deal they know who I am just to give him my phone number .......... NO WAY I WANT A TICKET WITH MY NAME Some other guy comes and said perhaps the other person had registered in an error (I was wondering how ? If you plug in to iTunes?) And why would they give me some other persons information (it should be somewhat confidential?) After a few minutes back and forth he decided to get me a new ticket. Just so I see he made up a fake e-mail (he should have had mine right there in front of him)??? I m about to jump on someones neck and my husband must have seen this and we left I made a call to Apple support and they have mine now in route back through UPS .........get one back in 3 days and have a confirmed e-mail (which the store couldn't provide since they made up my e-mai)...... The store 5 to 10 days and we are on spring break they won't hold it more then 3 days. In anycase who is Aleaxander Pang and how did you register (it was a closed box) my Ipad2 to your name ?