All my purchased music from wifi itunes erased after synching

Discussion in 'iPod touch' started by izzy1290, Feb 15, 2008.

  1. izzy1290, Feb 15, 2008
    Last edited: Jul 27, 2012
  2. Cinematographer macrumors 6502a

    Cinematographer

    Joined:
    Sep 12, 2005
    Location:
    far away
    #2
    1. Are you certain that both the Mac and the iPod touch are authorized on the same iTunes account?

    2. If you right-click on the iPod touch (in the iTunes source column), can you choose "sync back" or something like that? And if you do, does it copy over the songs to the Mac?
     
  3. izzy1290, Feb 15, 2008
    Last edited: Jul 27, 2012
  4. izzy1290, Feb 15, 2008
    Last edited: Jul 27, 2012
  5. kevlar112 macrumors newbie

    Joined:
    Feb 15, 2008
    #5
    This happened to me and this is how I fixed it.

    In the iTunes Store (the one on the computer) sign into your account and view your account (do this by clicking the button which says your username at top right corner)

    Then go into purchase history and click "Report a Problem" on the tunes which you bought on your iPod Touch. When sending it to apple state that it got deleted when you synced.

    In summary, basically tell :apple:'s iTunes Support!
     
  6. izzy1290, Feb 15, 2008
    Last edited: Jul 27, 2012

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