all of a sudden, itunes won't sync: "waiting for items to copy"

Discussion in 'iPhone' started by eroxx, Oct 20, 2011.

  1. eroxx macrumors 6502a

    Jul 27, 2010
    I changed around my aperture and went to resync with my phone, and it has been stuck on "waiting for items to copy" for a few hours ... I deleted the ipod photo cache but that didn't seem to work .. ??
  2. eurogaroto macrumors newbie

    Oct 13, 2011

    I have exactly the same problem. And I've seen more people with this problem on Spanish forums but haven't seen any solution yet.
  3. AfternoonDelete macrumors member


    Dec 30, 2010
    Visited Genius Bar yesterday for an unrelated reason, but brought it to their attention. Three Geniuses looked at the situation, ran tests, even reinstalled iTunes (which I'd held off doing). Nobody could fix it. Not even the reinstalled iTunes resolved the issue.

    I'd figured it was a bug from the start. I still think it's going to be fixed with 10.5.1.
  4. eurogaroto macrumors newbie

    Oct 13, 2011
    more details

    I forgot to tell y tried to sync with iTunes on my MacBook Pro (OS X 10.5) and on my iMac in the office (OS X 10.7) and it didn't work on both of them. But also have an iPad2 and could sync it just fine.
  5. TSX macrumors 68030


    Oct 1, 2008
    Restore your iPhone, and if you get a build not available for your device, restore on a different computer. This should solve your problems.
  6. Xgm541 macrumors 65816

    May 3, 2011
    Does your itunes freeze while you do it? I had a similar issue when I tried wifi sync for the first time. It wouldnt copy my games from the iphone to my macbook air. The only thing I had to do was let it sit overnight.
  7. eurogaroto macrumors newbie

    Oct 13, 2011

    I did something similar to this.
    1. Select the iPhone on iTunes
    2. Select any category (Info, Apps, Music, Movies, TV Shows, Podcasts, iTunes U, Books, Photos) make one modification
    3. Click Apply (sync will restart, even if it's already stuck at "Waiting for items to copy")
    4. Problem solved! :)
  8. portow macrumors newbie

    Oct 23, 2011
    After doing a reboot, restore, turning off icloud serves, here's what worked for me, courtesy "coordinate" at

    Worked and explains why all my voicememos in iTunes were duplicated. I figured that might have been related to the iOS5 upgrade.

    Anyway, I deleted all the voicememos off my iPhone (and turned off music sync [though I don't know if this is related]) and it's fixed!
  9. lnferno macrumors 6502

    Jun 19, 2008
    If the problem happens again, you go through this same procedure?
  10. Critterbug macrumors member


    Oct 18, 2011
    Foster City, CA
    I've tried all this and more. Nothing has helped. :(
  11. B737 macrumors 6502a


    Oct 22, 2008
    Jersey Shore
    i had this problem a while back on 4.x...
    it ended up being a corrupt file.

    i deselected sync photos...
    synced the phone, everything went fine...
    then i started checking photo folder one at a time until the error came back which isolated the folder containing the corrupt file.
    once i removed the suspect files everything was fine after that.

    i suppose the same could apply to an App, Mp3 as well...

    very frustrating
  12. Accident macrumors newbie

    Oct 9, 2007
    Possible solution to "Waiting for items to copy"

    I found an alternative solution at this blog that worked for me (and lots of others, judging by his comments):

    - Delete all copies of Voice Memos from your iPhone AND from iTunes (check none are lurking under Music (unknown artist etc.).
    - Then re-sync.

    Worth a try if other methods haven't helped.

    All credit to Peter Upfold for this solution.
  13. dagaz macrumors newbie

    Jul 31, 2006
    And now, in February 2013 I'm still getting this problem - all voice memos deleted from both iPhone and iTunes, tried everything else in this thread and still stuck at the 'waiting for items to copy' point, running latest iOS (6.1.2), Mac OSX (10.8.3) and iTunes (11.0.2).

    Bloody iTunes, it's enough to make me switch to Android when my current contract runs out.
  14. gad macrumors newbie

    Oct 14, 2014
    Patience has its rewards

    I have a lot of music -- showed "waiting for items to copy", with no progress bar for about half the day, when restoring my iPhone 5S but it eventually worked!

    Although for some unknown reason iTunes does not display a progress bar, I found one on my phone by going to Settings>General>iTunes Wi-Fi Sync. Helps a lot because I could see something was happening.
  15. KevinLouche macrumors newbie

    Sep 2, 2017
    --- Post Merged, Sep 2, 2017 ---
    So this worked. Made a change to synchronize voice messages even though I do not want them, and that change allows my thousands of photos and videos to copy from computer to iPhone. This after many attempts of trying other things.

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