Alu Macbook - fan is broken, can Genius bar fix whlile I wait?

Discussion in 'MacBook' started by ascender, Oct 26, 2009.

  1. ascender macrumors 68000

    Joined:
    Dec 8, 2005
    #1
    The fan in my Alu Macbook has given up the ghost. Regardless of temp it never switches on, so I need to get it replaced. There's an Apple Store opening up in the town I work this week, so I was wondering if this is the sort of fault they can fix while I wait? Its a bit difficult to arrange dropping it off and leaving it with the repair centre where I live as I'm working away from home at the moment.

    Thanks :)
     
  2. clyde2801 macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #2
    www.ifixit.com shows it to be a pretty straightforward repair. I'd go first thing in the morning to a genius bar on a weekday and ask.
     
  3. ascender thread starter macrumors 68000

    Joined:
    Dec 8, 2005
  4. acron1 macrumors regular

    acron1

    Joined:
    Dec 7, 2008
    #4
    Prob no

    Although the actual repair is no big deal and it can be done at the store they will probably want to keep it for a couple of days depending on their work load.
     
  5. radionickhead macrumors regular

    Joined:
    Sep 6, 2008
    #5
    I had a similar problem where my fan was hitting something while it was spinning making an incredibly annoying sound continuously even when the processor was idle and the fans were at 2000rpm..
    Waited 2 weeks to try and get a genius appointment over the weekend so I could leave my laptop, eventually they told me they needed 2 weeks to change it which is a joke if you ask me..(When i previously had a problem with my macbook and its screen they replaced the screen in a day but they need 2 weeks for a fan!? ) his excuse was that it isnt fair on other customers who have to wait as long to get it fixed..
    Anyway to make a long story short I ordered the fan online and I replaced it within 15 mins.
    It's only 3 screws or so.
     
  6. ascender thread starter macrumors 68000

    Joined:
    Dec 8, 2005
    #6
    Thanks for the info.

    Radionickhead - were you able to order that from Apple themselves via their support site or was this a 3rd party fan you ordered?
     
  7. radionickhead macrumors regular

    Joined:
    Sep 6, 2008
    #7
    I ordered it from a 3rd party site..
    I found 2 or 3 in the UK and a few in the US.
    I asked the genius at the store if I could order it through apple but he said if I opened the macbook myself I would void the warranty..
    Right, and I was sposed to give it in for 2 weeks for a 10 minute job.
     
  8. ascender thread starter macrumors 68000

    Joined:
    Dec 8, 2005
    #8
    Well, that was a colossal waste of my time. After taking the time to make an appointment, time off work etc, I get there and apart from checking the serial number on my laptop, they did no testing whatsoever.

    After booking it in, I was told they'll need it for 5-7 days as they don't have any parts in.

    Its not that part which is annoying me the most, but I did put my serial number and description of the fault on the Genius Bar appointment when I made it.

    At least I'm allowed to keep the laptop until the part comes in, but they will need it for a few days to fit it apparently.

    I think I'll be ordering the part myself at this rate.....
     
  9. clyde2801 macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #9
    That's too bad. I took my mb into the bar to have a topcase crack looked at (first thing in the morning on a sunday), and I was told to expect it the next day since they were a bit short handed. Apparently, a couple of people came in late since I got a call to pick it up before I even got home!

    Have you seen if there are any apple authorized third party repair shops in the town you're in?
     
  10. ascender thread starter macrumors 68000

    Joined:
    Dec 8, 2005
    #10
    No, that's the reason I went for the Apple Store approach as the local repair places were saying they'd need the laptop for a few days to diagnose it in the first instance.
     

Share This Page