The title says it all. Sometimes I kinda wish that Apple's user base would shrink down a bit and that all the volatile users would just leave the platform for others. If those people are not happy enough to leave, chances are they will never be satisfied, and chasing after their fickle demands and market share and sales numbers would be the Archilles' heel for Apple. Apple needs to streamline its user base. Focus on their core competencies, i.e. make top notch hardwares and post-sales customer service (which has not been that good IMO), develop softwares that complement the hardwares and maintain the infrastructure so that iOS and OS X will be the best place for developers to introduce their apps and new features. Sure scaling back user base will decrease short-term revenues and profits. But it's healthier and more sustainable for the company in the long run. Every super power has their peak and subsequent demise. Making a smaller group of users happy and loyal is better than trying to please everyone. Just my 2 cents.