I'm shocked. Story is I bought a Macbook Pro 15" i7, GPU randomly goes bad after 3 weeks of owning it. I took it in to Apple retail store on June 20, 2010. They offered me a new laptop after they saw I only owned it for 3 weeks and it clearly was a GPU failure. They promised to order the new Macbook Pro on June 21, 2010 since it was a Sunday and ordering department was closed. They promised me a turn around time of 4-6 business days. I'll keep this short, it is June 28 (6 business days later), I just called in, still NO IDEA on when it will be available. I mean, ABSOLUTELY NO IDEA as to when the Macbook will be available. Apparently I was dreaming that Apple actually cares about customer service. Seriously, this is horrible. I hope this does not happen to any of you but this is beyond belief that a company which charges a premium for their design and customer service is not living up to their expectations.