Hi, well I have an iPhone 4S that I'm getting ready to sell to buy the new iPhone coming out. To bridge the gap between the time I sell my current iPhone and get the new one I decided to take my old iPhone 3G out from my closet to use in the mean time. Well, it turns out the battery doesn't work anymore, the handset is over 4 years old now, so that was no big surprise. It also had a ton of ware and tear, some cracks along the bottom, the bottom screws were rusted, and the dock connector and headphone jack turned green for some reason. Thought I was screwed but went to the apple store to see if they could replace the battery, it still powered on when connected to the wall.
Made an appointment and saw one of the apple geniuses. Really nice guy and explained to him what I wanted and asked how much it would cost. He told me $79 and that they would actually be replacing the whole thing! Stoked I went ahead and told him to do it and he comes back with an iPhone 3GS! I asked to make sure he wasn't making a mistake, I had a 3G, but nope, no mistake. So for $79 I pretty much got a brand new iPhone 3GS to replace my old phone, and now the wait for the new iPhone won't be quite as difficult.
At the same time I had brought in my MacBook Air because the rubber gasket around the screen was coming off. It was still under warrantee for ten more days, so I wanted to get that fixed before my warrantee was up and before it could get any worse. And to my surprise, they told me they were going to replace the whole top lid on my air (it had 1 dent, 2 DEEP scratches, and some minor chips). So my air is going to look practically new again. I was amazed because my last laptop, a Dell SXPS, had the same issue and Dell told me that was cosmetic and not covered under warrantee, and of course after those gaskets came off my laptop ended up getting a ton of scratches from the keyboard scratching the screen when I would close the lid. Apple not only fixed it before it became a problem, they replaced the top lid! And all under warrantee.
Thanks Apple, and it's stuff like this that keep me coming back for more.
Made an appointment and saw one of the apple geniuses. Really nice guy and explained to him what I wanted and asked how much it would cost. He told me $79 and that they would actually be replacing the whole thing! Stoked I went ahead and told him to do it and he comes back with an iPhone 3GS! I asked to make sure he wasn't making a mistake, I had a 3G, but nope, no mistake. So for $79 I pretty much got a brand new iPhone 3GS to replace my old phone, and now the wait for the new iPhone won't be quite as difficult.
At the same time I had brought in my MacBook Air because the rubber gasket around the screen was coming off. It was still under warrantee for ten more days, so I wanted to get that fixed before my warrantee was up and before it could get any worse. And to my surprise, they told me they were going to replace the whole top lid on my air (it had 1 dent, 2 DEEP scratches, and some minor chips). So my air is going to look practically new again. I was amazed because my last laptop, a Dell SXPS, had the same issue and Dell told me that was cosmetic and not covered under warrantee, and of course after those gaskets came off my laptop ended up getting a ton of scratches from the keyboard scratching the screen when I would close the lid. Apple not only fixed it before it became a problem, they replaced the top lid! And all under warrantee.
Thanks Apple, and it's stuff like this that keep me coming back for more.