Just thought I'd give a heads up. For the last several months, I've been receiving monthly email updates from Bank of America for a client whose last name is only one letter different than mine (my email address is my name). I've called them probably six times since October about this - trying to get them to contact the client or change the email address; anything to stop me from receving her bank statements! Every time, the manager or phone support person assures me (with a slight bit of panic, I must say, at realizing this huge breach of security!) that they will fix it right away. Then the next month comes, and I receive the bank and credit card statements again! Unbelievable! (there is some bureaucratic/technical problem where they can't access the person's account because the statement I receive only provides their name and not the full bank/credit card numbers) Seeing as I'm in Canada, I don't really know what reputation Bank of America has, but I'm just concerned and amazed that this kind of thing can happen - and continue to happen! I'm at a loss as to what to do!