Any of you guys get your Verizon Return Credit?

Discussion in 'iPhone' started by marc55, Oct 8, 2016.

  1. marc55 macrumors 6502a

    marc55

    Joined:
    Oct 14, 2011
    #1
    I mailed our old phones back on Sept 28th, and USPS shows there were delivered on Oct 4th; so far I haven't received confirmation receipt from Verizon.

    Any of you guys get confirmation or the monthly credit yet?
    M
     
  2. rachelsgoldens macrumors member

    Joined:
    Sep 8, 2016
    #2
    Mine showed returned but they gave me a $215 credit. I chatted with a rep and he said that was wrong and my bill would be reconfigured but my credit probably won't show up for a couple of cycles. He told me to contact them again next week if the $215 credit didn't come off when my bill was ready.
     
  3. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #3
    I got confirmation already. Keep in mind it took me around 2 weeks for them to get to my phone and confirm the credits. Nobody is going to get them until at least December.
     
  4. Smoothie macrumors 6502

    Joined:
    Jun 23, 2007
    Location:
    California
    #4
    I handed my old phone in at a Verizon store and got a written receipt for the $650 credit right then. I wanted the Verizon rep to acknowledge that the trade-in phone was in excellent condition. Verizon followed up with email confirmation the next day.

    The credit may be shown in two parts. There's a $215 "market value" credit and a $435 "promotional value" credit, for a total of $650.
     
  5. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #5
    I got notification of approval of the credit - iP6 was received by them about a week ago. The bill credit hasn't shown up on the bill yet, but we are just about to start a new billing cycle. They said 2-3 billing cycles before you will see the credit on your bill. They will give you a lump sum for the first bill credits that will include any missed credits, then after that $27.08/mo.
    --- Post Merged, Oct 8, 2016 ---
    But it will be paid out as $27.08/mo bill credits that take 2-3 billing cycles to appear on the bill.
    --- Post Merged, Oct 8, 2016 ---
    Were you supposed to get the $27.08/mo bill credit?
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    Mine took 1 week to process from time of them receiving it.
     
  7. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #7
    Mine too. Took the USPS about 1 week to deliver it and then another week for the email saying the device was approved for the $27.08/mo bill credit.
     
  8. Bacos macrumors newbie

    Joined:
    Sep 22, 2016
    #8
    Mine took exactly a week from receipt as well.
     
  9. Shark5150 macrumors 6502a

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #9
    Geez. I got the return mail received receipt over a week ago but haven't heard anything yet. I'll give it a few more days then call.
     
  10. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #10
    I mailed mine back on like 9/19 and they got it two days later. It wasn't until 10/5 when I got the email verifying they are giving me the full $650 credit for my iPhone 6 128 GB. so for me, took a few weeks. for those who are waiting, just give it time.
     
  11. FelixDerKater macrumors 68020

    FelixDerKater

    Joined:
    Apr 12, 2002
    #11
    In-store is the way to go. Instant valuation. Walk out with a receipt.
     

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