Any of you guys get your Verizon Return Credit?

marc55

macrumors 6502a
Original poster
Oct 14, 2011
846
203
I mailed our old phones back on Sept 28th, and USPS shows there were delivered on Oct 4th; so far I haven't received confirmation receipt from Verizon.

Any of you guys get confirmation or the monthly credit yet?
M
 

rachelsgoldens

macrumors member
Sep 8, 2016
86
77
Mine showed returned but they gave me a $215 credit. I chatted with a rep and he said that was wrong and my bill would be reconfigured but my credit probably won't show up for a couple of cycles. He told me to contact them again next week if the $215 credit didn't come off when my bill was ready.
 
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heyyitssusan

macrumors 65816
Feb 9, 2014
1,480
527
I got confirmation already. Keep in mind it took me around 2 weeks for them to get to my phone and confirm the credits. Nobody is going to get them until at least December.
 

Smoothie

macrumors 6502a
Jun 23, 2007
590
306
California
I handed my old phone in at a Verizon store and got a written receipt for the $650 credit right then. I wanted the Verizon rep to acknowledge that the trade-in phone was in excellent condition. Verizon followed up with email confirmation the next day.

The credit may be shown in two parts. There's a $215 "market value" credit and a $435 "promotional value" credit, for a total of $650.
 

JulesJam

Suspended
Sep 20, 2014
2,537
300
I mailed our old phones back on Sept 28th, and USPS shows there were delivered on Oct 4th; so far I haven't received confirmation receipt from Verizon.

Any of you guys get confirmation or the monthly credit yet?
M
I got notification of approval of the credit - iP6 was received by them about a week ago. The bill credit hasn't shown up on the bill yet, but we are just about to start a new billing cycle. They said 2-3 billing cycles before you will see the credit on your bill. They will give you a lump sum for the first bill credits that will include any missed credits, then after that $27.08/mo.
[doublepost=1475945658][/doublepost]
The credit may be shown in two parts. There's a $215 "market value" credit and a $435 "promotional value" credit, for a total of $650.
But it will be paid out as $27.08/mo bill credits that take 2-3 billing cycles to appear on the bill.
[doublepost=1475945726][/doublepost]
Mine showed returned but they gave me a $215 credit. I chatted with a rep and he said that was wrong and my bill would be reconfigured but my credit probably won't show up for a couple of cycles. He told me to contact them again next week if the $215 credit didn't come off when my bill was ready.
Were you supposed to get the $27.08/mo bill credit?
 

Shark5150

macrumors 65816
Sep 24, 2014
1,199
1,054
Dallas, Texas
Geez. I got the return mail received receipt over a week ago but haven't heard anything yet. I'll give it a few more days then call.
 

dictoresno

macrumors 601
Apr 30, 2012
4,196
465
NJ
I mailed mine back on like 9/19 and they got it two days later. It wasn't until 10/5 when I got the email verifying they are giving me the full $650 credit for my iPhone 6 128 GB. so for me, took a few weeks. for those who are waiting, just give it time.