Let me explain, as the title only allows for 100 chars, hence may not be descriptive (my limited English): On Apple.com/country, in about every country Apple sells laptops, you can configure it with about 8 or so different keyboards. Besides the default US English, also British English, Spanish, and Japanese in the US, for example. In all the non-English speaking European countries, you can configure the laptop with GB/International (ISO), and US English (ANSI) keyboards as well. So far so good. However, as I understand, you have no option to configure an Apple laptop with any custom keyboard option (other than the Apple website or an Authorized/Premium Reseller), such as Amazon (in the US, Amazon is an official reseller), Best Buy, WalMart, and their European equivalents, and the Apple online Refurbished store - so usually any of the avenues from where you can expect some saving compared to paying full retail. At least, I haven't found any option. Not even at B&H Photo Video - the only place I expected to truly offer options. Please, correct me if I'm wrong! I have no idea for example how popular buys are Apple laptops with Spanish keyboard layouts in the US, hence how often, if ever they end up being offered in the Apple online Refurbished store when returned.