Any way of getting Sprint's $36 activation fee waived?

Discussion in 'iPhone' started by iprime, Oct 6, 2011.

  1. iprime macrumors member

    Joined:
    Oct 6, 2011
    #1
    I am switching from t-mobile to sprint. I really don't want to pay $36 each for 4 lines just for activation. Should I pre-order tonight or wait until tomorrow and see if they could waive the fee by calling them?
     
  2. Goldinboy17 macrumors 65816

    Goldinboy17

    Joined:
    Jun 21, 2010
    Location:
    San Francisco, Ca
    #2
    Actually calling them is a good idea. I often get my $18 upgrade fee waived by AT&T just by calling and being kind to the CSR. Don't be an ass, be polite; that's the key.
     
  3. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #3
    I've always been able to get my fee waived with AT&T by saying the benefits manager of my company told me I would be able to get my fee waived as part of the FAN discount.
     
  4. iprime thread starter macrumors member

    Joined:
    Oct 6, 2011
    #4
    I will go ahead and pre-order and I have 3 days to return the phones without being charged the activation fee if they don't agree to cancel it. I am sure they don't want to lose 4 customers just because activation fee.
     
  5. andyx3x macrumors 65816

    Joined:
    Mar 1, 2011
    #5
    I have found that getting an $18 upgrade fee waived is much easier than getting a $36 activation fee waived.
     
  6. RotaryP7 macrumors 6502a

    Joined:
    Aug 31, 2011
    Location:
    Miami, FL
    #6
    $36 fee new activation is easy to remove. Call Sprint, tell them you want to speak to a supervisor and tell him to remove the fee or you're returning the phone(s). It rarely fails.
     
  7. Zepaw macrumors 65816

    Zepaw

    Joined:
    Apr 18, 2010
    Location:
    MN
    #7
    I have had AT&T and Verizon retroactively waive my activation fee several times by asking customer service politely. I usually mention (truthfully) that it makes that first bill a bit more than I can comfortably pay.
     

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