Anyone Contact Apple to Extend Return Period???

BoxerGT2.5

macrumors 68000
Original poster
Jun 4, 2008
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With all the issues going on with the phone and the BS 5.0.1 patch that did nothing, what are the chances? Anyone give it a try yet?
 

saving107

macrumors 603
Oct 14, 2007
6,376
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San Jose, Ca
The 30 day return period is not set by Apple, its set by the Carriers.

When you Upgrade or Sign up for a new contract, you are given a 30 day grace period were you are allowed to cancel your contract with no penalty fees, after the 30 days you are subjected to an Early Termination Fee ($325).

So the chances, 0%
 

imaketouchtheme

macrumors 65816
Dec 5, 2007
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The 30 day return period is not set by Apple, its set by the Carriers.

When you Upgrade or Sign up for a new contract, yo are given a 30 day grace period were you are allowed to cancel your contract with no penalty, after 30 days you are subjected to a Early Termination Fee.

So the chances, 0%
This is totally untrue. If you exchange a device, it doesn't matter if you're 200 days into your contract. It's just a hardware swap at that point. If the OP is interested in SWAPPING the phone with another one, it would be up to Apple to honor the return. Also, Verizon has a 14 day period on contract cancellations, not 30.
 

saving107

macrumors 603
Oct 14, 2007
6,376
14
San Jose, Ca
This is totally untrue. If you exchange a device, it doesn't matter if you're 200 days into your contract. It's just a hardware swap at that point. If the OP is interested in SWAPPING the phone with another one, it would be up to Apple to honor the return. Also, Verizon has a 14 day period on contract cancellations, not 30.
Anyone Contact Apple to Extend Return Period???
The question was regarding Return Period, not Warranty Swap.
 

imaketouchtheme

macrumors 65816
Dec 5, 2007
1,094
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The question was regarding Return Period, not Warranty Swap.
I'm not referring to a warranty swap, either. I've worked in three different third party retailers that carry the iPhone. The stores can extend the RETURN POLICY of the product and exchange it without using the manufacturer's warranty.
 

Dwalls90

macrumors 601
Feb 5, 2009
4,811
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Your return policy I think is dictated actually buy the retailer. AT&T stores is 30 days, Apple stores now are 30 days as well, where as others may be longer and shorter.
 

BoxerGT2.5

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Jun 4, 2008
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Ok, I knew ATT was 30 days, didn't know if apple was handled different or not.
 

FreakinEurekan

macrumors 68040
Sep 8, 2011
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Eureka Springs, Arkansas
If you want to be able to return the phone, as others said it's also a matter of your contract. You won't get your contract length shortened or upgrade eligibility reinstated if you return the phone after a certain period of time.

If you're SIM-free / off contract, I suppose you could try to negotiate an extended return period - but I would guess it would not be successful. You have 30 days to decide if you want to return the phone, and you have a 1-year warranty to cover you if there are problems after that point.

If at 30 days you personally aren't confident that the phone will suit your needs long-term, return it.
 

Dwalls90

macrumors 601
Feb 5, 2009
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Ok, I knew ATT was 30 days, didn't know if apple was handled different or not.
To elaborate; If you buy your phone from Apple, you can return and repurchase it every 30 days to have a "running" return policy. That is probably fraud though and I'm guessing they have a department to catch onto people that do this.

But technically you could at least have a return window for at least 2 months or so.
 

BoxerGT2.5

macrumors 68000
Original poster
Jun 4, 2008
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To elaborate; If you buy your phone from Apple, you can return and repurchase it every 30 days to have a "running" return policy. That is probably fraud though and I'm guessing they have a department to catch onto people that do this.

But technically you could at least have a return window for at least 2 months or so.

Makes sense. I bought the phone as device only.
 

mytakeontech

macrumors 6502a
Jun 14, 2010
544
9
If you want to be able to return the phone, as others said it's also a matter of your contract. You won't get your contract length shortened or upgrade eligibility reinstated if you return the phone after a certain period of time.
Is this statement true? Also, what is that "certain period"?
 

s15119

macrumors 68000
Nov 20, 2010
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With all the issues going on with the phone and the BS 5.0.1 patch that did nothing, what are the chances? Anyone give it a try yet?
What issues? - everyone I know with an iPhone is very happy with it. Why would they extend the return period?
 

Ivabign

macrumors 6502
Mar 27, 2011
382
18
SoCal
I see on my Verizon receipt that purchases made between Nov 15th and December 28th may be returned or exchanged through January 15th..... subject to a $35 restocking fee...

Is there any way to avoid that restocking fee? (still on fence regarding 16GB and 32GB)
 
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