Anyone Contact Apple to Extend Return Period???

Discussion in 'iPhone' started by BoxerGT2.5, Nov 17, 2011.

  1. BoxerGT2.5 macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #1
    With all the issues going on with the phone and the BS 5.0.1 patch that did nothing, what are the chances? Anyone give it a try yet?
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #2
    The 30 day return period is not set by Apple, its set by the Carriers.

    When you Upgrade or Sign up for a new contract, you are given a 30 day grace period were you are allowed to cancel your contract with no penalty fees, after the 30 days you are subjected to an Early Termination Fee ($325).

    So the chances, 0%
     
  3. imaketouchtheme macrumors 65816

    Joined:
    Dec 5, 2007
    #3
    This is totally untrue. If you exchange a device, it doesn't matter if you're 200 days into your contract. It's just a hardware swap at that point. If the OP is interested in SWAPPING the phone with another one, it would be up to Apple to honor the return. Also, Verizon has a 14 day period on contract cancellations, not 30.
     
  4. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #4
    The question was regarding Return Period, not Warranty Swap.
     
  5. imaketouchtheme macrumors 65816

    Joined:
    Dec 5, 2007
    #5
    I'm not referring to a warranty swap, either. I've worked in three different third party retailers that carry the iPhone. The stores can extend the RETURN POLICY of the product and exchange it without using the manufacturer's warranty.
     
  6. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #6
    Your return policy I think is dictated actually buy the retailer. AT&T stores is 30 days, Apple stores now are 30 days as well, where as others may be longer and shorter.
     
  7. BoxerGT2.5 thread starter macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #7
    Ok, I knew ATT was 30 days, didn't know if apple was handled different or not.
     
  8. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #8
    If you want to be able to return the phone, as others said it's also a matter of your contract. You won't get your contract length shortened or upgrade eligibility reinstated if you return the phone after a certain period of time.

    If you're SIM-free / off contract, I suppose you could try to negotiate an extended return period - but I would guess it would not be successful. You have 30 days to decide if you want to return the phone, and you have a 1-year warranty to cover you if there are problems after that point.

    If at 30 days you personally aren't confident that the phone will suit your needs long-term, return it.
     
  9. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #9
    To elaborate; If you buy your phone from Apple, you can return and repurchase it every 30 days to have a "running" return policy. That is probably fraud though and I'm guessing they have a department to catch onto people that do this.

    But technically you could at least have a return window for at least 2 months or so.
     
  10. BoxerGT2.5 thread starter macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #10

    Makes sense. I bought the phone as device only.
     
  11. mytakeontech macrumors 6502a

    Joined:
    Jun 14, 2010
    #11
    Is this statement true? Also, what is that "certain period"?
     
  12. s15119 macrumors 65816

    s15119

    Joined:
    Nov 20, 2010
    #12
    What issues? - everyone I know with an iPhone is very happy with it. Why would they extend the return period?
     
  13. labman macrumors 604

    labman

    Joined:
    Jun 9, 2009
    Location:
    Mich near Detroit
    #13
    how about a list of company's that offer more then 30 day product return policy. It seems pretty generous to me.
     
  14. Ivabign macrumors 6502

    Ivabign

    Joined:
    Mar 27, 2011
    Location:
    SoCal
    #14
    I see on my Verizon receipt that purchases made between Nov 15th and December 28th may be returned or exchanged through January 15th..... subject to a $35 restocking fee...

    Is there any way to avoid that restocking fee? (still on fence regarding 16GB and 32GB)
     

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