Anyone get an AT&T unlocked phone replaced by Apple yet?

Discussion in 'iPhone' started by terraphantm, Apr 14, 2012.

  1. terraphantm macrumors 68040

    Jun 27, 2009
    Okay so I know in every other country, if you bring in a carrier unlocked phone to the apple store, the replacement will also be unlocked. I know this is believed to be the policy in the US too... But has anyone actually tried? I called AppleCare earlier today and the guy claimed that I'd have to contact AT&T and have them unlock the replacement. Not something I'd really like to go through...
  2. Carlanga macrumors 604


    Nov 5, 2009
    I believe if your old phone is unlocked in their system then when they cross over to your replacement it should be also an unlock one based on what I remember seeing on here from people in other countries where they sell both unlock & locked simultaneously.
  3. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    That doesn't make any sense.
    Someone go try it and let us know:)
  4. dedzombie macrumors newbie

    Nov 5, 2007
    Since no confirmed answer I'll post mine..

    Bought iPhone 4 unlocked by AT&T, broke the screen and had the phone replaced by the apple store, they told me I would need to contact AT&T again.
    After 30 minutes on the phone with AT&T they told me the phone was registered in their system as unlocked.

    So, in my case at least, unlock followed phone as apple registered it as a replacement for the original unlocked device.
  5. terraphantm thread starter macrumors 68040

    Jun 27, 2009
    Good to know, seems to reflect what happens in international markets. I suspect the geniuses and AppleCare folk just aren't informed on the issue since authorized unlocks are relatively recent.

    Maybe I'll just bring the phone in on a tmobile sim card just im case.

Share This Page