anyone have experience returning iPad 2 to B&H Photo(NYC) for a full refund?

Discussion in 'iPad' started by viewliners, May 26, 2011.

  1. viewliners macrumors member

    May 20, 2011
    anyone have experience returning iPad 2 to B&H Photo(NYC) for a full refund?

    Thanks! :)
  2. bruinsrme macrumors 603


    Oct 26, 2008
    they are one of the least cooperative places I have dealt with in returns.
    Great service if something is wrong but strict return policies

    from their return policy
    No Return/Exchange On:
    TVs, combos and monitors 37" and larger once opened
    All consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, etc.) once unwrapped
    Computers, Software and Hardware once unwrapped
  3. viewliners thread starter macrumors member

    May 20, 2011

    I just spoke with a B&H rep over the phone. She assured me that the iPad 2
    can be returned for a full refund, even if it's been opened, within 15 days.
    Her supervisor(or was it manager) confirmed this as well... I will only
    be responsible for the shipping charge to ship it back to them. (or I can
    drive 1400 miles and return it to their New York City store in person if I
    prefer.... :D )

    Then I called their retail store number and spoke to someone on the floor,
    who also confirmed the same thing..... He immediately asked me if I was
    asking because of the backlight light leakage problem and I said yes... he
    said he has see quite a few that have this problem in the last couple of weeks.
    (not a very comforting thought to me)

    so I guess I have nothing to worry about. :)
  4. bobright macrumors 601

    Jun 29, 2010
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)

    If you have to return it though arent you guys a little worried about returning and shipping through the mail?

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