Carrier Anyone have success in getting Verizon to activate the iPad Air 2 Cellular

Discussion in 'iPad' started by jaybar, Oct 24, 2014.

  1. jaybar macrumors 6502a

    jaybar

    Joined:
    Dec 11, 2008
    #1
    Has anyone been successful in getting Verizon store or Customer Support to activate the New iPad Air 2 cellular ? Verizon seems confused and clueless when I call my local store. Has anyone had success?


    Thanks

    Jay
     
  2. Drew888 macrumors 6502a

    Drew888

    Joined:
    Apr 14, 2013
    Location:
    Los Angeles, CA
    #2
    I have two spare nano SIM cards, so I got it all taken care of over the phone with Verizon.
     
  3. Aluminum213 macrumors 68040

    Aluminum213

    Joined:
    Mar 16, 2012
    #3
    I walked into a Verizon store today and they took care of it, there was no confusion
     
  4. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #4
    This is why you shouldn't give carrier store employees any more information than is absolutely necessary for them to do their jobs.

    Just tell them you have an iPad that will work on their network, and you'd like to get it activated. And yes, you will need a Verizon SIM. Verizon is either unwilling or unable to use Apple SIMs.

    (And apologies to any carrier employees who do have a clue... though let me just say, you're a rare breed, and you probably shouldn't be working in a carrier store.)
     
  5. neff2k macrumors newbie

    Joined:
    Oct 9, 2011
    Location:
    Midwest, USA
    #5
    Just walked into the local Verizon store and requested a SIM card. No problems and no charge. I did make sure to go to an actual Verizon store and not a Verizon agent. Not sure if that makes a difference.
     
  6. Mr Bigs macrumors 6502a

    Mr Bigs

    Joined:
    Jan 28, 2010
    Location:
    Bklyn N.Y
    #6
    Went in on Monday and had it done no problem. I will say they are unhappy about the whole Apple sim thing though.
     

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