Anyone have their Home button worked on at an Apple store?

Discussion in 'iPhone' started by Roy G Biv, Apr 21, 2012.

  1. Roy G Biv macrumors 6502

    Roy G Biv

    Dec 26, 2010
    My home button is being inconsistently responsive to my great perturbment. It's only 8 months old. I want to know if I can get it fixed under warranty or if I should expect to pay for the hassle and what kind of dollar figure if so.

    FYI, I have tried a few fixes I found online, and they helped little.
  2. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    If the button is defective, then return for a replacement device. It's not a component that can be worked on, if it's broken you should have no trouble getting your phone swapped out.
  3. birdhouse1575 macrumors newbie

    May 29, 2010
    If you actually bought it 8 months ago, it's still under warranty.
    They'll do it for free, so to speak.
  4. Roy G Biv thread starter macrumors 6502

    Roy G Biv

    Dec 26, 2010
    A full exchange seems drastic for a Home button working just %20-%50 of the time. Won't they give me some guff before granting an exchange?

    It's an iPod Touch 4G if it matters (iPhone forum is better).
  5. powaking macrumors 6502


    Jul 3, 2008
    Actually this exact issue happened to my wifes iPhone 4. It would sometimes not be responsive so much so that she had to plug it into the computer to get it to work. We made a genius appointment and sure enough the home button was not working when we showed it to him. He took it back and came back out and said they would replace it, no questions asked.
  6. Moccasin macrumors 6502a


    Mar 21, 2011
    Newcastle, UK
    I've now had my iPhone 4 changed twice for this very reason. No problems at all.
  7. blairh macrumors 68040


    Dec 11, 2007
    I believe you will get a replacement iPhone (from Apple) because you are under warranty. If Apple tells you that you need to purchase a new iPhone, don't. I had my home button replaced for $50 (parts and labor) from a third party repair shop near my hometown.

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