Anyone have to get their hard drive replaced on an iMac 24"?

Discussion in 'iMac' started by Hatchet, Oct 19, 2008.

  1. Hatchet macrumors regular

    Joined:
    Dec 9, 2007
    Location:
    Baton Rouge
    #1
    I just purchased a new iMac 24" 2.8GHZ in July as my first mac and I believe I am having issues with my hard drive. On and off, I can hear it buzzing very loud for long periods of time. I can hear the noise "power down" when I put the imac to sleep or shut it off. It does not sound like fans pushing air and my fans are running at normal speeds. I called Applecare and they determined it was not the fans and it could be the hard drive making a buzzing noise as its running at 5400rpms.

    The constant buzzing noise is coming from the upper-middle area of the back casing.

    My question is: Typically, what does Apple do when you need your hard drive replaced in an imac? How long does it take or will they provide me with a replacement machine? I have applecare for 3 years.

    I've searched the forums and noticed how tedious it is to change the hard drive and my issue is that I need this machine for work purposes so any down time is a big hit to my business.

    Any help is appreciated. Thanks. :(
     
  2. Hatchet thread starter macrumors regular

    Joined:
    Dec 9, 2007
    Location:
    Baton Rouge
  3. johto macrumors 6502

    johto

    Joined:
    Jan 15, 2008
    Location:
    Finland
    #3
    My 2007 Alu imac 24" HDD died after 6 months, so my local apple retail store picked my imac and it stayed 2 weeks during wich time it was diagnosed and new parts ordered. In my case i had bad HDD and "burned" PSU!

    Overall about 3 weeks and my repaired imac was good as new. Actually better, PSU runs now a 10c lower than before! :)

    Your question is pretty weird, because shouldnt you be asking this question from apple or whatever you bought it ?
    Oh, dont go and replace it your self if you still have free warranty! Even without apple care at least here in finland there is mandatory 2 years! If i were to run a business, i would invest a backup machine / solution right from the beginning!
     
  4. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #4
    They will not provide you with a replacement. It could take anywhere from a few days to a week or two, if the problem is simple. I had a new logic board put in my (3 week old) iMac last October and it was 2 weeks end-to-end.
     
  5. Hatchet thread starter macrumors regular

    Joined:
    Dec 9, 2007
    Location:
    Baton Rouge
    #5
    Wow. That is awful in my situation. I guess I might just have to buy a Macbook or Macbook Pro or else I'll be without it for weeks.

    :(
     

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