Anyone having trouble with buying Applecare+ after the purchase of the phone?

Discussion in 'iPhone Accessories' started by neoelectronaut, Sep 27, 2013.

  1. neoelectronaut macrumors 68030

    neoelectronaut

    Joined:
    Dec 3, 2003
    Location:
    Southeastern Louisiana
    #1
    Last Friday, September 20th I purchased my iPhone 5c from a local Best Buy location.

    The following Sunday, the 22nd, I visited my local Apple Store to have Applecare+ applied to the phone. Either though a technical error or simple human error via the associate that was helping me, it appears that Applecare wasn't applied to my phone properly, as when I type the serial number into http://selfsolve.apple.com/ it only lists the standard 90 days of phone support and one year warranty.

    I have an e-mail with a receipt of purchase, a physical receipt, and the charge is on my credit card, so the purchase definitely went though. In addition, I found five e-mails there were sent at seemingly the same time for Genius Bar Work Authorizations in reference to purchasing Applecare.

    Finally, while checking the Apple Support Profile page I see that the iPhone, which apparently wasn't registered to my account anyway, even though I selected to register it during initial setup last Friday, has two current listings under the "Repair Activity" heading.

    I set up a call back from Applecare support tomorrow around 2PM to see if we can sort this out, but holy cow is it annoying.
     
  2. big samm macrumors 65816

    Joined:
    Oct 27, 2008
    #2
    I may take up to 24h to show up... Give it some time, and it eventually it will show up
     

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