Anyone having trouble with buying Applecare+ after the purchase of the phone?

Discussion in 'iPhone Accessories' started by neoelectronaut, Sep 27, 2013.

  1. neoelectronaut macrumors 68030


    Dec 3, 2003
    Southeastern Louisiana
    Last Friday, September 20th I purchased my iPhone 5c from a local Best Buy location.

    The following Sunday, the 22nd, I visited my local Apple Store to have Applecare+ applied to the phone. Either though a technical error or simple human error via the associate that was helping me, it appears that Applecare wasn't applied to my phone properly, as when I type the serial number into it only lists the standard 90 days of phone support and one year warranty.

    I have an e-mail with a receipt of purchase, a physical receipt, and the charge is on my credit card, so the purchase definitely went though. In addition, I found five e-mails there were sent at seemingly the same time for Genius Bar Work Authorizations in reference to purchasing Applecare.

    Finally, while checking the Apple Support Profile page I see that the iPhone, which apparently wasn't registered to my account anyway, even though I selected to register it during initial setup last Friday, has two current listings under the "Repair Activity" heading.

    I set up a call back from Applecare support tomorrow around 2PM to see if we can sort this out, but holy cow is it annoying.
  2. big samm macrumors 65816

    big samm

    Oct 27, 2008
    I may take up to 24h to show up... Give it some time, and it eventually it will show up

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