Anyone know what is going on with my iPhone's Camera Lens?

Discussion in 'iPhone' started by Want300, Aug 7, 2012.

  1. Want300 macrumors 65816

    Want300

    Joined:
    Oct 12, 2011
    Location:
    St. Louis, MO
    #1
    Can anyone tell me why my iPhone's camera looks like it has an "eyelid"???

    Posted a side by side photo of my person phone (left) and my work phone (right). Arrows pointing at the camera lens issue. My work phone looks normal.
     

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  2. Want300 thread starter macrumors 65816

    Want300

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    St. Louis, MO
  3. batting1000 macrumors 604

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    Sep 4, 2011
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    Florida
    #3
    Is it the R2D2 case that's doing that? Never seen that before.
     
  4. misterminibus macrumors newbie

    misterminibus

    Joined:
    Aug 6, 2012
    Location:
    Manchester UK
    #4
    its so it can blink lol

    No idea matey but does the camera work ok thats the main thing
     
  5. batting1000 macrumors 604

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    Florida
  6. Want300 thread starter macrumors 65816

    Want300

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    Oct 12, 2011
    Location:
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    #6
    Looked that way before I got the case (which I got yesterday). Since I took a photo of the case... Made it easier to ask about the Camera.

    The eye thing?? Unfortunately, it is not. Not sure how it affects the camera. Sometimes, the pictures seem fine, other times, they dont. I get it depends on the lighting if it effects the pictures.
     
  7. cyks macrumors 68020

    cyks

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    #7
  8. mattopotamus macrumors G5

    mattopotamus

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    Jun 12, 2012
    #8
    it looks to me like the ring around the inside of the back panel slid down a little bit....take the back off and look.
     
  9. Want300 thread starter macrumors 65816

    Want300

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    Oct 12, 2011
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    #9
    Here is another photo. Thanks for the link to the other thread.
     

    Attached Files:

  10. TurnTronics macrumors member

    Joined:
    Jun 15, 2012
    Location:
    Cincinnati, OH
    #10
    It appears the housing around your camera shifted. Take it to the Apple store and have them take a look at it.

    Looks like it is winking :p
     
  11. Want300 thread starter macrumors 65816

    Want300

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    St. Louis, MO
    #11
    Thanks, Scheduled my Genius bar appointment for Thursday. Another person posted a thread about it that I got a link to, he said Apple gave him a new phone and told them that the seal/glue must have failed causing that piece to shift down like that.
     
  12. WordMasterRice macrumors 6502a

    Joined:
    Aug 3, 2010
    Location:
    Upstate NY
    #12
    If it isn't effecting functionality then I wouldn't worry about it. The bottom (lens side) of the camera has a sticker on it which looks like it was just placed a little incorrectly. It shouldn't hurt anything though if it doesn't show up in pictures.
     
  13. MattMJB0188 macrumors 68000

    MattMJB0188

    Joined:
    Dec 28, 2009
    #13
    Why shouldn't he worry about it if its still working normally? He paid a premium for an Apple device and shouldn't have to deal with one that "shifted" in some way.

    If he continued to use it normally, who says it won't get worse over time?
     
  14. Want300 thread starter macrumors 65816

    Want300

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    Oct 12, 2011
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    St. Louis, MO
    #14
    Yea, and there are times where the pictures seem off... granted, that could be the lighting because it does not happen all the time. Either way, it is worth fixing.

    Another member had this issue and Apple gave him a new phone. The Apple rep helping them apparently did not seem to think it had anything to do with dropping the phone, which I have not done and my phone is in great condition.

    ----------

    In that first picture, with the R2D2 case, it straight up looks like an eyeball.
     
  15. MattMJB0188 macrumors 68000

    MattMJB0188

    Joined:
    Dec 28, 2009
    #15
    Demand a BRAND NEW 4S. They're going to want to give you a refurbished one. I had to get a refurb a couple months ago and it had extremely loose/wiggly buttons. Very annoying. My reply was, "I thought Apple carefully inspects these phones." They basically said, tough shT deal with it.

    Call AppleCare and ask to be forwarded to an Apple Advisor.
     
  16. Want300 thread starter macrumors 65816

    Want300

    Joined:
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    St. Louis, MO
    #16
    So do it over the phone completely? Or call AppleCare while I am at my Genius Bar appointment. Cuz my phone is in GREAT shape, other than the camera, I WILL NOT accept a refurbished phone if that have to give me a new one.
     
  17. mattopotamus macrumors G5

    mattopotamus

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    #17
    I personally have gotten a refurb before and they look flawless and perform that way too.
     
  18. iceterminal macrumors 68000

    iceterminal

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    Location:
    Dallas Tx.
    #18
    You're more than welcome to demand anything, however if you carefully read the warranty/apple care I don't think you'll see that you have a right to brand new unit replacement.

    Secondly, unless Apple has changed its policy, you will not get a refurbished unit at all. You will get a re-manufactured unit. There is a huge difference between the two.

    ----------

    Depending upon who you talk to, you'll be very lucky to get a brand new unit. In the most likely sense, you'll get a re-manufactured unit as a replacement. When you receive this, do a quick and thorough check. Look for loose buttons, rattles (the camera is supposed to rattle a bit), scratches, etc. Make sure it works.
    But for the most part, the re-man's are just as good as new units.

    Just don't hold your breath for a brand new replacement. You might pass out waiting.
     
  19. WordMasterRice macrumors 6502a

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    Upstate NY
    #19
    Because as much as I wish it were true Apple devices aren't perfect and if that is all that's wrong with his current phone you are taking a gamble on getting one that is more severely messed up.

    And by the by, you are not entitled to a New phone if you don't bring in a New phone, you will get a refurb. Hence I say you should live with it.
     
  20. webwbr macrumors member

    Joined:
    Dec 1, 2011
    #20
    This just happened to me... went to apple store, they popped off the back and the guy said he "re-positioned the seal". I was in and out in 10 minutes.
     
  21. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #21
    What you are seeing is a piece of sponge which sits around the lens to cushion the plastic back of the phone. I took off the back of my phone and noticed the sponge square was already loose, so I stuck it back gently with a little dab of glue. Not a big job if you have the correct screwdriver...
     
  22. Want300 thread starter macrumors 65816

    Want300

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    Oct 12, 2011
    Location:
    St. Louis, MO
    #22
    I would have edited what I said sooner if I had been at my computer. I get what you are saying. I meant I will not take a refurb cuz I will keep mine, cuz I know its in great shape, other than the camera thing obviously.

    However, I understand the difference with the Re Manufactured iPhone. So as long as I got to inspect and approve it, I may be okay with that.
     
  23. iceterminal macrumors 68000

    iceterminal

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    May 25, 2008
    Location:
    Dallas Tx.
    #23
    I think that should you get a replacement, if you let the Apple genius know you'd like to check it out first to make sure all is well, they'll be more than glad to let you. I don't think they'd want you leaving with a bad unit as it would only make their job more difficult.
    Just remember, you get more flies with honey. :)
     
  24. batting1000 macrumors 604

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    Location:
    Florida
    #24
    You'd never know it was refurbished.
     
  25. jetblk328i macrumors 6502

    Joined:
    Apr 20, 2010
    #25
    Gotten 3 refurbished, the first two went back after some use for other isues, last one has been spot on for over a year. :rolleyes:
     

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