anyone that replaced their iphone recently, can you swap the color?

Discussion in 'iPhone' started by seble, May 20, 2011.

  1. seble macrumors 6502a

    Joined:
    Sep 6, 2010
    #1
    Going to the genius bar on sunday, with a black iphone 4, with a bit of luck I'm hoping to get it replaced.
    Does anyone know if apple will allow you to swap the color (colour) ?
     
  2. Andy Ftw macrumors regular

    Joined:
    Mar 12, 2011
    #2
    Quite simply, they will not let you I'm afraid.
     
  3. Eduardo1971 macrumors 65816

    Eduardo1971

    Joined:
    Jun 16, 2006
    Location:
    Lost Angeles, Ca. usa
    #4
    If bought you the iPhone within the past 30 days you'll be able to swap it out.

    I bought my black iPhone on April 6th and took it back to the Apple Store on May 4th-I basically exchanged the black iPhone for the white one.
     
  4. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #5
    I don't get it, if you people want a white iPhone, just buy one, why do you think they'll give you one for free?
     
  5. g0odfr1end102 macrumors 6502

    g0odfr1end102

    Joined:
    Dec 5, 2010
    Location:
    Montreal, Canada
    #6
    Because you give your previous iPhone back... no? :confused:
     
  6. seble thread starter macrumors 6502a

    Joined:
    Sep 6, 2010
    #7
    This. Oh well, thats a shame, guess I'll have to stick with the black then.
     
  7. the.sheepdog macrumors regular

    the.sheepdog

    Joined:
    Oct 13, 2009
    Location:
    Central FL
    #8
    ATT gave me a free IP4 white just for staying a customer another two years. I am not sure what to do with the old 3GS tho. I have already wiped it clean (I think - I haven't checked it)

    Could be a spare I guess.
     
  8. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #9
    If they're all out of black ones they'll do it.
     
  9. johndallas999 macrumors 6502a

    johndallas999

    Joined:
    Oct 9, 2008
    Location:
    Seattle
    #10
    Don't you have to be female to get white? ;)
     
  10. ConnorTurnbull macrumors 6502

    Joined:
    Aug 18, 2010
    Location:
    United Kingdom
    #11
    If there is a fault and they are willing to swap it out, yeah. But not if you just go in and ask for a colour swap.
     
  11. seble thread starter macrumors 6502a

    Joined:
    Sep 6, 2010
    #12
    Apple are never out of black ones ;)
     
  12. dontwalkhand macrumors 601

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #13
    There's a lot of useful life left in the 3GS, so why not sell it?
     
  13. rockyroad55 macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #14
    Why don't you go to a store and report back what happened? Seriously, they are different devices that you pay separately for. You paid for a black one, expect to keep a black one.
     
  14. ajohnson253 macrumors 68000

    ajohnson253

    Joined:
    Jun 16, 2008
    #15
    That's awesome how many years have you been with AT&T currently? Did you ask them on the customer service line if they could give you a free white iphone or what? That's great man
     
  15. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  16. metzy25 macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #17
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    How does the verizon 30 day thing work, how can I take it back and get a black one? Will apple do an exchange my white for a black one? Will I need a reciept?
     
  17. McRCN macrumors regular

    Joined:
    Nov 19, 2010
    Location:
    Virginia
  18. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #19
    How in the world did you get a "free iPhone" from ATT retention? I have never heard of any ATT rep giving a customer a free iPhone.

    I am a longtime 7 plus year customer, with $200 dollar plus bill always paid on time.

    I can get activation fees waived. I can get free bonus minutes I can get A list plan below the$59.99 individual and $89.99 family plan threshold. I can get most android phones "free" from retention for upgrading. But I have never heard of them discounting or giving iPhone away for free.

    Even those old "blue" customers which ATT is/are terminating can't get a free iPhone.
     
  19. chris2k5 macrumors 6502a

    Joined:
    Jun 30, 2010
    #20
    I have a new black one if you want to trade. :p
     
  20. grantsdale macrumors 6502a

    Joined:
    May 11, 2008
    #21
    Gonna call BS on that.
     
  21. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #22
    Yeah unless something has changed in the past couple of months, I have never heard of an offer of a free iPhone from retentions from ATT. They give u service credit in place of equipment subsidies but never discount iPhones.

    The reason they can give free Android phones is cause they most likely get discounts from companies like Motorola or Samsung for their phones. So when Samsung says their retail price for their smartphone is $499. ATT most likely get it from them for around $350-400 in bulk.

    Whereas Apple charges almost all their carriers full price ($599-699) and doesn't give them very much in terms of bulk discounts. That's why Apple sells each phone for an average of $630 (according to the latest reports). This is the average of the 16 and 32GB iPhone 4 models. ATT is already eating $400 plus on their full subsidies they give to eligible customers.
     
  22. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #23
    Not going to happen unless you are within your 30-day return period.
     
  23. metzy25 macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #24
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    So can I go to the genius bar and say I want too switch my white one for a black one and they'll just do it?
     
  24. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #25
    Did you bother reading ANY responses in this thread?:rolleyes:
     

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