App Store not working on iPhone 5

Discussion in 'iPhone' started by Ren4, Oct 12, 2012.

  1. Ren4, Oct 12, 2012
    Last edited: Oct 12, 2012

    Ren4 macrumors newbie

    Joined:
    Sep 26, 2012
    Location:
    Houston
    #1
    My app store on my iphone 5 quit working today. My 3GS which also has iOS 6 works fine. Also my iTunes works just not the app store and I have tried even restoring my phone and setting it up as new? I have had it for 13 days and everything has worked until today. The only way I can get apps is through syncing with iTunes on my computer.
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #2
    How does it not work?

    It won't load?
    You can't download apps?
    etc...
     
  3. Ren4, Oct 12, 2012
    Last edited: Oct 12, 2012

    Ren4 thread starter macrumors newbie

    Joined:
    Sep 26, 2012
    Location:
    Houston
    #3
    It won't load

    In featured and all others there is no content except for Genius it gives me suggestions but all else is blank
    The app opens and stays open. It gives me the options on the bottom featured, category,updates, ect but the screen is blank white? Purchased in updates also works and I am able to download. I get nothing even if I search for Facebook
     
  4. Cheesebach, Oct 12, 2012
    Last edited: Oct 12, 2012

    Cheesebach macrumors newbie

    Joined:
    Jul 15, 2010
    #4
    Exact same problem here since last night. I was able to download an app update, but can't search or see anything in featured or charts. This is on an iPhone 5 as well.
     
  5. rmbpuser macrumors 6502

    Joined:
    Sep 1, 2012
    #5
    same thing here im ****ing raving!
    this is so annoying
     
  6. bhigh8 macrumors 6502

    Joined:
    Sep 23, 2012
  7. nutellaface macrumors newbie

    Joined:
    Oct 12, 2012
    #7
    Same here

    Last night I had the app store stop working. Blank screen on Features and Charts but seems to be working when going to genius and updates... if I try to click on something in genius, it goes nowhere.

    Tried restart, hard reset, the date trick, etc...

    On an iphone5
     
  8. zekkragnos macrumors 6502a

    zekkragnos

    Joined:
    Jun 24, 2010
    #8
    Mine loads but once you click an app it opens a blank page!!! :(
     
  9. The Special One macrumors member

    Joined:
    Apr 21, 2012
    #9
    Ditto. Got mine yesterday. Everything worked fine until last night. Now won't connect except for Genius and Updates. Very frustrating.
     
  10. bhigh8 macrumors 6502

    Joined:
    Sep 23, 2012
    #10
    im on a 4 with ios6 and its doing that to me also.
     
  11. Shylad macrumors newbie

    Shylad

    Joined:
    Dec 1, 2009
    #11
    Mine went tits up too but it's all good now. iPhone 5 by the way #
     
  12. Karnaugh33 macrumors newbie

    Joined:
    Oct 12, 2012
    #12
    Same issue, began last night. Verizon iPhone 5, both wifi and cellular (LTE). Resetting all settings didn't help. Did not attempt restore after seeing it didn't help other people.

    It's funny because my fiancee's App Store on her iPhone 5 works normally.
     
  13. crossbrand macrumors newbie

    Joined:
    Oct 12, 2012
    #13
    I wonder if this is a Verizon thing? I am having the same issue but I have two friends with iPhone 5s that have on problems with the app store and they are on AT&T.
     
  14. Karnaugh33 macrumors newbie

    Joined:
    Oct 12, 2012
    #14
    Perhaps, but it's happening over wifi as well. Most likely not Verizon themselves but maybe the OS on this model phone
     
  15. rwilliams macrumors 68040

    rwilliams

    Joined:
    Apr 8, 2009
    Location:
    Durham, NC
    #15
    I often have to quit the App Store from the app tray in order for it to detect new updates.
     
  16. nutellaface macrumors newbie

    Joined:
    Oct 12, 2012
    #16
    Not a Verizon thing as I am on Rogers in Canada...
     
  17. kyleetrotter macrumors newbie

    Joined:
    Oct 12, 2012
    #17
    Mine is doing the same thing. Genius apps work, but nothing else will load - its just a blank white page. I was able to update an app but that's all I've been able to do.

    I called Apple and she recommended I sign out of the app store, reset phone w home and power button, close the app, and reset network settings, no of which worked. She said maybe try a complete restore but I wanted to wait it out to see if it fixes itself.
     
  18. crossbrand macrumors newbie

    Joined:
    Oct 12, 2012
    #18
    Has anyone called Apple on this? I would but I'm at work.
     
  19. xAxmaNx macrumors newbie

    Joined:
    Oct 12, 2012
    #19
    Same thing here. Just tried on a friend's iPhone 5 sitting right next to me (both Verizon) and his worked fine.

    ----------

    Seems this is the same issue

    https://discussions.apple.com/message/19988348?tstart=0#19988348?tstart=0
     
  20. WesCole macrumors 6502a

    Joined:
    Jul 1, 2010
    Location:
    Texas
    #20
    If you are on WiFi, try toggling WiFi off and go the the app store on cellular. If that works, switch WiFi back on and see if it will work now. I did that the other day when I was getting a message that the store wasn't available. Not the same situation, I know, but wanted to pass it along anyway. :)
     
  21. Cheesebach macrumors newbie

    Joined:
    Jul 15, 2010
    #21
    Tried all the suggested fixes (signing out of iTunes, changing date, cellular/wifi) and still isn't working :-/
     
  22. Godf1st macrumors regular

    Joined:
    Oct 12, 2012
    #22
    I'm on att with iphone 5 and experiencing same issue since last night. Apps will not load when clicked on, was able to update a few apps. Every tab in the app store works, I just can't click any, they will just leave a white screen when pressed. Has to be a server issue. My wife's 4s on iOS 6 works fine in App Store.
     
  23. DrewQuinz macrumors member

    Joined:
    Sep 11, 2012
    Location:
    New York
    #23
    Had the same problem last month but I got it fixed http://forums.macrumors.com/showthread.php?p=15946710#post15946710 that should do it
     
  24. Godf1st macrumors regular

    Joined:
    Oct 12, 2012
    #24
  25. rmbpuser macrumors 6502

    Joined:
    Sep 1, 2012
    #25
    i dont understand how map issues are all over the media but this aint!!!
     

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