Apple activation support line is the worst!

Discussion in 'iPhone' started by topology, Jun 23, 2009.

  1. topology macrumors newbie

    Jun 18, 2009
    I got an email from apple. They asked me to call 1-877-284-6834 to solve my activation issue. Every time I called, either no one answer it, or got the "please hold" forever. I lost my whole morning for this and still has nobody on the phone! :mad::mad::mad:
  2. encircle macrumors newbie

    Jun 21, 2009
    I know! I waited for 20 min but I gave up. I called back and got through to a rep after 40 minutes. Longest wait ever!
  3. topology thread starter macrumors newbie

    Jun 18, 2009
    Luck you! I wait for so long and have to give up at noon because I am starving!!
  4. topology thread starter macrumors newbie

    Jun 18, 2009
    Another 80 mins after lunch, still no one answer my call!!!!!

    Oh man, should I give up?
  5. Munitalp macrumors 65816

    Jul 17, 2007
    I got that e-mail last night and all of my iPhones are already activated... weird. I called anyway this morning and was on hold for 30 minutes before I gave up... they must have just one guy running that whole place.
  6. topology thread starter macrumors newbie

    Jun 18, 2009
    I am thinking ZERO people running....
  7. staplerinjelle macrumors newbie

    Jun 25, 2009
    I registered just to post in this thread...

    I got the "problem during activation" email from Apple this morning with the 1-877-284-6834 number. I called it on two separate phones; on one I gave up after 90 minutes, while on the other I have been on hold for 3 HOURS and counting. (Thank god for speakerphone.)

    Has anyone else actually gotten through? I'm starting to think there's no one in that call center.
  8. bman6185 macrumors newbie

    Jun 23, 2010
    I believe that this is a scam. First of all if it was really Apple it wouldn't skip any automated redirecting system and a person wouldn't immediately pick up. Second of all, all Apple phone support is in the USA, and the three times I called the person was foreign. To be safe I'd call Apple directly at 1800-MY-APPLE and see what they say.
  9. SR45 macrumors 65832


    Aug 17, 2011
    The thread is over a year old. How would you know today it was a scam ?
  10. macbookairman macrumors 6502a

    Jan 15, 2008
    United States
    I'm guessing that since the iPhone 5 was recently released, he also received the email mentioned by the OP. A simple search shows that these threads pop up every year when a new iPhone is released, all of them debating wether or not this number is legit or a scam.

    People who receive the email and question the legitimacy of the number probably google the number, and that brings this thread up as the first result.

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