So I called 1800 my apple today and spoke with someone in the iphone tech department (the ipod touch does not fall under the ipod department). I explained what was going on with the negative black issues the tech had me do a restore/update through itunes. I told him that did not fix the problem he then sent me to a iphone specialist. The specialist told me that he has heard of this issue and is going to send me a brand new 16gb. I don't know if I should send mine back and get the new one since it could be the exact same or worse I would also go past my 15 day return policy. Has anyone else called in about this issue if so what responses have you got from the techs?