Apple care of an Australian purchased item valid in Canada?

gymnast79

macrumors newbie
Original poster
May 13, 2010
11
0
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
 

tmoerel

macrumors 6502
Jan 24, 2008
367
79
Apple care gives World Wide coverage regardless of where the device or its Apple Care were bought.
 

yjchua95

macrumors 604
Apr 23, 2011
6,725
230
GVA, KUL, MEL (current), ZQN
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
It's valid worldwide.
 

Robster3

macrumors 68000
Dec 13, 2012
1,987
0
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
Apple products have 2 year warranty in Australia, not sure how that works if going to Canada though.
 

The Mercurian

macrumors 68000
Mar 17, 2012
1,842
2,061
Check the prices in the different countries and the exchange rates it might be much cheaper to buy in Australia anyhow. Australia is basically cheap for Apple/electronics compared to other countries.
 

Robster3

macrumors 68000
Dec 13, 2012
1,987
0
I don't know what you're reading but warranty is one year and applecare is three...

EDIT: Just saw '24 months' in there but that isn't a warranty, it covers defects only.
Try again

A reasonable period from date of delivery until the failure becomes apparent

Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.

http://www.theage.com.au/digital-life/digital-life-news/apple-forced-to-adopt-new-refund-policy-under-australian-consumer-law-20131218-2zkkr.html
 
Last edited:

p3ntyne

macrumors 6502
Jan 10, 2014
406
3
Sydney, Australia
Try again

A reasonable period from date of delivery until the failure becomes apparent

Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.
That covers defects. If you do live in Australia, visit a store and you'll get your answer.
 

Robster3

macrumors 68000
Dec 13, 2012
1,987
0
That covers defects. If you do live in Australia, visit a store and you'll get your answer.
If you read my original post that said: 2 years in Australia not sure about Canada:rolleyes::rolleyes:

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That covers defects. If you do live in Australia, visit a store and you'll get your answer.
Its not just defects, i have used it. Ring Apple care forget the stores.

I am sure it wouldn't take 2 years to find a defect lol.
 

p3ntyne

macrumors 6502
Jan 10, 2014
406
3
Sydney, Australia
If you read my original post that said: 2 years in Australia not sure about Canada:rolleyes::rolleyes:

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Its not just defects, i have used it. Ring Apple care forget the stores.

I am sure it wouldn't take 2 years to find a defect lol.
Well you got a nice employee then. I live in Australia and warranty (not call coverage of defects) is 1 year.
 

thunng8

macrumors 6502a
Feb 8, 2006
816
204
This is going way off track. I don't care what warranty you get but I get 1 year.

To the OP, it is valid worldwide.
Yes, going off topic .. But warranty in Australia by law is 2 years and Apple have reluctantly accepted it. Take any apple product to an apple store in Australia that has issues that is less than 2 years old and Apple will repair it free of charge.
 

p3ntyne

macrumors 6502
Jan 10, 2014
406
3
Sydney, Australia
Yes, going off topic .. But warranty in Australia by law is 2 years and Apple have reluctantly accepted it. Take any apple product to an apple store in Australia that has issues that is less than 2 years old and Apple will repair it free of charge.
Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
 

thunng8

macrumors 6502a
Feb 8, 2006
816
204
Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
What is the difference? If there is a defect within 24 month, you can take it to Apple and they will repair it without having to buy extra AppleCare.

I had a defect with my iphone5 at 16months ( volume button sometimes did not respond). Took to genius, they saw it was within 24 month and promptly gave me a new(refurbished) model, no questions asked.
 

Robster3

macrumors 68000
Dec 13, 2012
1,987
0
What is the difference? If there is a defect within 24 month, you can take it to Apple and they will repair it without having to buy extra AppleCare.

I had a defect with my iphone5 at 16months ( volume button sometimes did not respond). Took to genius, they saw it was within 24 month and promptly gave me a new(refurbished) model, no questions asked.
Forget it its like banging your head against a brick wall with some people:) They would only believe it if Tim Cook gave them a call.

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Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
A defect is a warranty claim :roll eyes:

I had a screen replaced on my 15" MBPr today because of a stiff creaky hinge. Is that a defect or only come under your 1 year warranty?
 

Chundles

macrumors G4
Jul 4, 2005
11,981
364
Yep, products purchased within Australia are covered for 24 months under consumer law when serviced in Australia. If you are outside Australia or the product was purchased outside Australia the standard 12 month warranty takes effect.

So if you bought the machine here and it failed after 18 months you can get it serviced here under warranty but not in Canada.

Similarly, if you bought the machine in Canada and it failed after 18 months it would not be under warranty here.
 

jamesjingyi

macrumors 6502a
Dec 20, 2011
791
32
UK
Apple's really good and offer's worldwide coverage, just thought I would add to the story... Inherited a less that 1 year old MacBook off a friend in Singapore and the Apple Store in the UK was more than happy to help and even commented on the international keyboard, and didn't care a bit! :)