Apple care of an Australian purchased item valid in Canada?

Discussion in 'MacBook Pro' started by gymnast79, Mar 13, 2014.

  1. gymnast79 macrumors newbie

    Joined:
    May 13, 2010
    #1
    Hello guys.

    I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
    I usually wait till close to the end of it to extend 2 more years.

    Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
    and get assistance should something go wrong with any of these products? Or, if I buy it
    in Australia before will it still be valid?

    Thank you guys.
     
  2. tmoerel macrumors 6502

    Joined:
    Jan 24, 2008
    #2
    Apple care gives World Wide coverage regardless of where the device or its Apple Care were bought.
     
  3. cool11 macrumors 65816

    cool11

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    Sep 3, 2006
  4. yjchua95 macrumors 604

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    Apr 23, 2011
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    GVA, KUL, MEL (current), ZQN
    #4
    It's valid worldwide.
     
  5. Robster3 macrumors 68000

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    Dec 13, 2012
    #5
    Apple products have 2 year warranty in Australia, not sure how that works if going to Canada though.
     
  6. The Mercurian macrumors 65816

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    Mar 17, 2012
    #6
    Check the prices in the different countries and the exchange rates it might be much cheaper to buy in Australia anyhow. Australia is basically cheap for Apple/electronics compared to other countries.
     
  7. yjchua95 macrumors 604

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    #7
    According to the Wall Street Journal, Malaysia's the cheapest place to buy Apple products due to no taxation on electronic products.
     
  8. The Mercurian macrumors 65816

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    #8
    Link ?
     
  9. p3ntyne macrumors 6502

    p3ntyne

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    Location:
    Sydney, Australia
    #9
    The free warranty with the device (not Applecare) is only 1 year in Aus.
     
  10. yjchua95 macrumors 604

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    #10
    http://m.us.wsj.com/articles/BL-REB-20543
     
  11. Robster3 macrumors 68000

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    #11
  12. p3ntyne macrumors 6502

    p3ntyne

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    Sydney, Australia
    #12
    I don't know what you're reading but warranty is one year and applecare is three...

    EDIT: Just saw '24 months' in there but that isn't a warranty, it covers defects only.
     
  13. Robster3, Mar 25, 2014
    Last edited: Mar 25, 2014

    Robster3 macrumors 68000

    Joined:
    Dec 13, 2012
    #13
    Try again

    A reasonable period from date of delivery until the failure becomes apparent

    Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.

    http://www.theage.com.au/digital-li...r-australian-consumer-law-20131218-2zkkr.html
     
  14. p3ntyne macrumors 6502

    p3ntyne

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    Sydney, Australia
    #14
    That covers defects. If you do live in Australia, visit a store and you'll get your answer.
     
  15. Robster3 macrumors 68000

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    Dec 13, 2012
    #15
    If you read my original post that said: 2 years in Australia not sure about Canada:rolleyes::rolleyes:

    ----------

    Its not just defects, i have used it. Ring Apple care forget the stores.

    I am sure it wouldn't take 2 years to find a defect lol.
     
  16. p3ntyne macrumors 6502

    p3ntyne

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    #16
    Well you got a nice employee then. I live in Australia and warranty (not call coverage of defects) is 1 year.
     
  17. Robster3 macrumors 68000

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    Dec 13, 2012
    #17
    Did you even read that article above? Yes i do live in Australia.

    Try here.

    http://forums.whirlpool.net.au/archive/2196769
     
  18. p3ntyne macrumors 6502

    p3ntyne

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    #18
    This is going way off track. I don't care what warranty you get but I get 1 year.

    To the OP, it is valid worldwide.
     
  19. thunng8 macrumors 6502a

    Joined:
    Feb 8, 2006
    #19
    Yes, going off topic .. But warranty in Australia by law is 2 years and Apple have reluctantly accepted it. Take any apple product to an apple store in Australia that has issues that is less than 2 years old and Apple will repair it free of charge.
     
  20. p3ntyne macrumors 6502

    p3ntyne

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    #20
    Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
     
  21. thunng8 macrumors 6502a

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    Feb 8, 2006
    #21
    What is the difference? If there is a defect within 24 month, you can take it to Apple and they will repair it without having to buy extra AppleCare.

    I had a defect with my iphone5 at 16months ( volume button sometimes did not respond). Took to genius, they saw it was within 24 month and promptly gave me a new(refurbished) model, no questions asked.
     
  22. Robster3 macrumors 68000

    Joined:
    Dec 13, 2012
    #22
    Forget it its like banging your head against a brick wall with some people:) They would only believe it if Tim Cook gave them a call.

    ----------

    A defect is a warranty claim :roll eyes:

    I had a screen replaced on my 15" MBPr today because of a stiff creaky hinge. Is that a defect or only come under your 1 year warranty?
     
  23. Chundles macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #23
    Yep, products purchased within Australia are covered for 24 months under consumer law when serviced in Australia. If you are outside Australia or the product was purchased outside Australia the standard 12 month warranty takes effect.

    So if you bought the machine here and it failed after 18 months you can get it serviced here under warranty but not in Canada.

    Similarly, if you bought the machine in Canada and it failed after 18 months it would not be under warranty here.
     
  24. The Mercurian macrumors 65816

    Joined:
    Mar 17, 2012
    #24
    If you buy in Australia as a tourist or someone permanently leaving the country you can claim 10% tax back on leaving the country - which then makes it cheaper.
     
  25. jamesjingyi macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #25
    Apple's really good and offer's worldwide coverage, just thought I would add to the story... Inherited a less that 1 year old MacBook off a friend in Singapore and the Apple Store in the UK was more than happy to help and even commented on the international keyboard, and didn't care a bit! :)
     

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