apple care or not?

mlecho

macrumors newbie
Original poster
Mar 31, 2004
28
0
hey guys..i am deciding if i want to get the apple protection that costs 350$. While steep, what are the advantages? i heard that the limited warranty (1 year) that comes with the powerbook, will not cover the display, but that the APP will cover a broken/smashed/poor display. Any thoughts on this....i understand i can always get the APP as long as it is within the original warranty time....so while i have this year, is there other things APP does the waranty does not?

thanks
 

Duff-Man

macrumors 68030
Dec 26, 2002
2,976
2
Albuquerque, NM
Duff-Man says...hello and welcome....may I respectfully suggest you search the forums for "Applecare" - you will see that there have been numerous threads that discuss this already...it comes up all the time...cheers....oh yeah!
 

dotnina

macrumors 6502a
Aug 19, 2004
856
0
Since Applecare isn't an accident protection policy, it will not cover a broken or smashed display. However, it will cover a "poor quality" display, as long as it meets Apple's definition of "poor quality."

A good way to think of it is, APP will cover anything that goes wrong with your computer that's Apple's fault, not including cosmetic damages (like chipped paint on old TiBooks). For example, Apple will cover dead pixels if you have a certain magic number of them (I think 7 or so), or Apple will cover a logic board that just randomly fails.
 

mlecho

macrumors newbie
Original poster
Mar 31, 2004
28
0
Duff-Man said:
Duff-Man says...hello and welcome....may I respectfully suggest you search the forums for "Applecare" - you will see that there have been numerous threads that discuss this already...it comes up all the time...cheers....oh yeah!
no offense taken...thanks duff-man- i will run a search
 

mklos

macrumors 68000
Dec 4, 2002
1,896
0
My house!
Its $349, but the first time something does happen to go wrong it more than pays for itself. You can't buy a PowerBook logic board for $349. You can't buy a screen for $349. Plus add in the labor for changing the parts. Also, realize this, once your 1 yr warranty runs out and you haven't bought AppleCare you will never be able to buy AppleCare for it ever again. Just a thought. So you have 1 year from the time you bought your PowerBook to think about it. I think Apple will remind you that your current warranty is about to run out when the time comes.

Its good protection for your PowerBook incase something does happen. Sometimes Apple will still fix things that aren't covered by the warranty. You just gotta BS them a little.
 

dorqiekat

macrumors 6502a
Jul 3, 2004
531
0
the only problem with getting apple care is for people who haven't got the money (me) wondering if they're throwing the money away if nothing happens within the 2 years you get with apple care. It's a gamble. And worst case scenario, you buy apple care, no problems, apple care runs out, computer dies. More money. :eek:

well, that's what goes through my head... since I'm so poor. If my first pb wasn't jacked then maybe I'd have money for apple care :(
 

mklos

macrumors 68000
Dec 4, 2002
1,896
0
My house!
It is a gamble...but to me its a gamble worth taking because like I said earlier, the first time something does happen to your PowerBook then it pays for itself right there. I'd rather spend $349 on a warranty than have to spend $700 for a Logic Board+ $100+ to install it. You think you was poor before then, just look at the results of NOT buying it. Enough said......
 

David Lundgren

macrumors member
Nov 26, 2003
40
0
Albany, NY
You can also pay less than the $350 retail. I got AC for my Powerbook through a discount house online for $250. There's a couple of sources around if you look a bit. At that number, it's certainly worth it.
 

dorqiekat

macrumors 6502a
Jul 3, 2004
531
0
David Lundgren said:
You can also pay less than the $350 retail. I got AC for my Powerbook through a discount house online for $250. There's a couple of sources around if you look a bit. At that number, it's certainly worth it.
yes, at that number... link?
 

Jaz

macrumors regular
Sep 7, 2004
128
0
Sydney, Australia
I had a Logic Board die out of the blue two and a half years after buying my old PBG4 550. Had Applecare, it was replaced within 3 days. No labour or parts charge. Applecare is worth the money.
 

mklos

macrumors 68000
Dec 4, 2002
1,896
0
My house!
Another thing to think about is if you know someone in education, or even a friend who is a student somewhere, they can buy the PowerBook AppleCare Extended Warranty for $239, well less than $349. I got the iMac Extended AppleCare Warranty for only $119 instead of $169.
 

combatcolin

macrumors 68020
Oct 24, 2004
2,284
0
Northants, UK
You can buy insurance policys for A LOT cheaper than Apple are offering and they cover multiple household items.
(Cooker, Washing Machine, TV the list goes on)

And because its totally seperate to your contents insurance any claim won't put up your premiums.

ANd, no i don't work in insurance before you ask :D
 

mklos

macrumors 68000
Dec 4, 2002
1,896
0
My house!
The way insurance works in the UK is a helluva lot different than insurance in the US. AppleCare works the same no matter where you are, guaranteed. Although I see that AppleCare isn't valid in Florida for some reason.
 

caveman_uk

Guest
Feb 17, 2003
2,391
1
Hitchin, Herts, UK
combatcolin said:
You can buy insurance policys for A LOT cheaper than Apple are offering and they cover multiple household items.
(Cooker, Washing Machine, TV the list goes on)
Or buy your mac from John Lewis and get a two-year warranty for free. Sadly they only have standard builds and that's only when Apple bothers to give anyone other than themselves any machines to sell. :rolleyes:

Personally I have Applecare on both my machines. Both policies were bought off of ebay. The ibook one for £110 and the powermac one for £50. At that price they are definately worth it! :D
 

Sun Baked

macrumors G5
May 19, 2002
14,874
57
mlecho said:
no offense taken...thanks duff-man- i will run a search
It's just a warranty extension, nothing new added.

So if you abuse the machine, neither Apple Care nor the original warranty will cover it.
 

dotnina

macrumors 6502a
Aug 19, 2004
856
0
mklos said:
Another thing to think about is if you know someone in education, or even a friend who is a student somewhere, they can buy the PowerBook AppleCare Extended Warranty for $239, well less than $349. I got the iMac Extended AppleCare Warranty for only $119 instead of $169.
Thank you for that tip! I had no idea AppleCare was cheaper through the edu store ... I guess that makes sense, though. Now I am definetely going to work my student-ness and pick up AppleCare. :)
 

oldschool

macrumors 65816
Sep 30, 2003
1,029
0
YOU CAN GET A REFUND ON apple care if you don't use it.


read the terms of agreement, and you'll see that you are entitled to a refund by sending a letter to some place in texas.
 

web_god61

macrumors regular
May 14, 2004
111
1
check your credit card. Some credit cards extend the warrenty of the things you buy with them.
 

dorqiekat

macrumors 6502a
Jul 3, 2004
531
0
oldschool said:
YOU CAN GET A REFUND ON apple care if you don't use it.


read the terms of agreement, and you'll see that you are entitled to a refund by sending a letter to some place in texas.
No way... oh, I'll be getting applecare for sure then. NO gamble at all! :D
 

Sun Baked

macrumors G5
May 19, 2002
14,874
57
dorqiekat said:
No way... oh, I'll be getting applecare for sure then. NO gamble at all! :D
Still a gamble... if you read the Terms and Conditions, and there are some addition gotchas if you live in Nevada.
7 Cancellation

You may cancel this Plan at any time for any reason. If you purchased the Plan in the United States or Canada, cancel by sending written notice to AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S. Your notice must be accompanied by a copy of your proof of purchase of the Plan. Unless state law provides otherwise, if you cancel within 30 days of your Plan purchase, or receipt of these Terms and Conditions, whichever occurs later, you will receive a full refund less the value of any service provided under the Plan; if you cancel more than 30 days after your receipt of this Plan, you will receive a pro-rata refund of the Plan’s original purchase price, less (i) a cancellation fee of U.S. $25 or 10 percent of the pro-rata amount, whichever is less, and (ii) the value of any service provided to you under the Plan. Unless state law provides otherwise, Apple may cancel this Plan if service parts for the Covered Equipment become unavailable, upon 30 days’ written notice. If Apple cancels this Plan, you will receive a pro-rata refund for the Plan’s unexpired term. For Plans purchased and enrolled/activated outside the U.S. or Canada, please contact the regional Apple subsidiary for the country of purchase.
The dreaded "pro-rata amount" and the cancelation fee.
 

Macky-Mac

macrumors 68030
May 18, 2004
2,589
1,142
mklos said:
It is a gamble...but to me its a gamble worth taking because like I said earlier, the first time something does happen to your PowerBook then it pays for itself right there....

unless nothing goes wrong of course

between work and home I've had 7 Macs over the years and only one of them had something go wrong in the 2 years of the extended coverage that AppleCare provides, and that was a CD burner that died.

the cost of Applecare for all those machines would have been something like $1500.....and the single repair cost about $250 as I recall

it's a gamble all right, but I think it's a gamble that Apple wins over and over and over again

of course some people who are new to Macs are going to get value out of the extra 9 months of telephone support and those people who are willing to pay for "peace of mind" will certainly sleep easier for having bought Applecare
 

ftaok

macrumors 603
Jan 23, 2002
6,134
1,160
East Coast
mechlo,

If you paid for your Powerbook with a credit card, you may be covered for an additional year or two on top of the regular 1-year warranty. I bought my iBook with my Amex card and got one year on top of the 1-year. So the choice was whether I should spend the $230 for the additional 3rd year.

In the end, I bought Applecare.

Although I see that AppleCare isn't valid in Florida for some reason.
The reason that Applecare cannot be purchased in Florida is because the state government felt that the population (skewed toward senior citizens) weren't smart/savvy enough to weed out legitimate plans from scams.
 

terraform

macrumors newbie
Nov 14, 2004
5
0
Atlanta
Applecare from CompUSA

Great thread! I guess after reading these I feel I got a good deal from a high pressure saleman at CompUSA. I got the Applecare for three years for $70.00 I guess after telling him I didn't want the plan after four times he came down on the price. I wonder what the salespeople get out of selling these plans anyway?
I usually go mail order but thought I would try retail but after I see how high pressure they are to sell you something I'll definetly go back to mailorder from now on!