I’m looking for some clarification. If I purchase AC+ for my iPad during the 60 day period after the initial device purchase, does the coverage extend for 2 years after its purchase or from the purchase of the device?
Believe it’s from the date you purchased the iPadI’m looking for some clarification. If I purchase AC+ for my iPad during the 60 day period after the initial device purchase, does the coverage extend for 2 years after its purchase or from the purchase of the device?
From the date you activated the device if you bought from anybody but Apple.I’m looking for some clarification. If I purchase AC+ for my iPad during the 60 day period after the initial device purchase, does the coverage extend for 2 years after its purchase or from the purchase of the device?
I should have mentioned that I bought from Apple, picked up in store, so regardless if I purchase the coverage now or on the 60th day, the 2 years has already started?From the date you activated the device if you bought from anybody but Apple.
If you bought from Apple, then from the date it shipped I think. For retail purchases, from the date you purchased it.
YesI should have mentioned that I bought from Apple, picked up in store, so regardless if I purchase the coverage now or on the 60th day, the 2 years has already started?
I’m confused because this is what it says on Apple’s website:
Yes it is from the purchase date. Go with what Apple is saying officially on their website.I’m confused because this is what it says on Apple’s website:
“AppleCare+ extends your iPad and Apple Pencil coverage to two years from your AppleCare+ purchase date“.
Purchase date of the coverage, correct? That’s what the site seems to be saying.Yes it is from the purchase date. Go with what Apple is saying officially on their website.
No. Purchase date of the device.Purchase date of the coverage, correct? That’s what the site seems to be saying.
That’s not what it says on the site though...No. Purchase date of the device.
Please check with Apple then.That’s not what it says on the site though...
Apple needs to change the text on their site then.It's purchase/activation date of the iPad or any device. I thought I would do AC+ at the second to last day of it being eligible, and my coverage is starting from 2 months back.
This is an error on Apple's part then. Both my iMac and iPhone AppleCare+ coverages started from the date I purchased the coverage, not the date of the purchase of the device.It's purchase/activation date of the iPad or any device. I thought I would do AC+ at the second to last day of it being eligible, and my coverage is starting from 2 months back.
That's... confusing...That’s not what it says on the site though...
Yeah, and now half the people here are telling me one thing and the other half are telling me the other! I guess I'll either contact Apple directly or just wait until near the end of the 60 days and see what happens.That's... confusing...![]()
Yes. That’s how it works.This is how it was with my iPad Pro 10.5 when I purchased it.
April 7, 2018. I bought AC+ 2 days before the cutoff time, which would have been beginning of June. I thought AC+ coverage would start/end June 2020, but it ends April 2020, the initial date of purchase/activation through Apple's servers.
Unless they’ve changed their policy, that didn’t used to happen earlier on.Well, I know that now. I just thought I'd be getting 2 months added on when purchasing AC+ "later".
This is an error on Apple's part then. Both my iMac and iPhone AppleCare+ coverages started from the date I purchased the coverage, not the date of the purchase of the device.
Two completely contradictory situations...This is how it was with my iPad Pro 10.5 when I purchased it.
April 7, 2018. I bought AC+ 2 days before the cutoff time, which would have been beginning of June. I thought AC+ coverage would start/end June 2020, but it ends April 2020, the initial date of purchase/activation through Apple's servers.
Maybe it varies by country, but for the United States it states right on the AppleCare+ pages:Two completely contradictory situations...