Apple Change of Policy in Regard to Product Replacement I have been an Apple user since the Apple IIe. And have purchased nearly all of Apples Products. In February I purchased an iMac from Apple. At the same time I purchased 2 Thunderbolt Displays from Amazon. Within a week one of the Thunderbolt Displays went bad and Amazon replaced it. The replacement monitor started showing issues in April of this year. I was unable to call Apple for a replacement until December this year. Calling Apple was delayed do to medical procedures I was undergoing. Treatment for a 4TH stage cancer. When I went to an Apple Store 12/14/2013 I was told Apples replacement policy only applies to products bought on Apples website. Any products purchased from any Apple Authorized Reseller will not be replaced. This despite the fact that the display was within Apples Warranty. I also have an Apple Care policy, and Apple said the Apple Care policy, will not allow a product replacement, if not purchased on Apples website. So even though the monitor is still under Apple.s warranty. And I purchased an Apple Care on Apples website. They would still not allow a replaced. Of course they would repair my monitor. I told them a repair was unacceptable, on a monitor that had already replaced by Amazon. Ive had experience with repaired products. There is most likely to be another problem after the first repair. Am I off base to complain about this unannounced replacement policy change by Apple? Comments?