A couple years ago I decided to go all out and order a new 17" Santa Rosa Chinabook Pro. Right out of the box, the mouse button wouldn't click so they had to replace part of the chassis. The next thing that happened was the logic board (8600GT) died and it had to go in again. Strangely, my laptop was coming up with strange error messages only to find out that certain folders and files were gone. I reinstalled and everything seemed ok. Next my battery starting swelling up 2 inches off the chassis. Apple would not cover this under warranty so I ordered another one. Meanwhile the unit would not boot while warm without the battery inside so to start it, I had to put the battery back in just long enough to jump start it! While I was at Starbucks, I logged out and back in again, only to get some serious error messages. All folders beyond the first level were gone! I reinstalled the OS and all seemed fine again. I had a class to teach in 2 weeks and could not afford this to happen again, so I had no choice but to go out and buy a unibody chinabook pro despite how much I hate glossy screens. The first unibody locked up consistently when doing 3d stuff so I bought another unit from a different store and swapped the hard drive to confirm it was the hardware - it was. I sent the original back for credit and continued to work on the new unibody. This one started to spontaneously BSOD (black screen of death) whenever closing windows rapidly (I've seen posts from people with similar problems). Eventually this condition diminished from an update (or so I thought). Now, this unit is starting to do the screen flicker problem many are reporting. You have to be kidding me. After my class was over, I took my 17" in to an authorized repair center. The replaced the hard drive, and reset some kind of PRAM in hopes that the unit would boot without the battery while warm. It still wasn't fixed. I had enough and called Apple about my $3000 17" Lemonbook Pro and talked them into replacing it which made me happy despite all the time lost messing around with defective computers. Unfortunately, it has been almost two weeks and I still haven't received it, and the agent I'm supposed to be dealing with wont return my calls, return my emails, even to acknowledge at least he received a fax he requested. Fortunately I still have the original agent's number I have been dealing with who seems to be more on the ball. Once the replacement gets here, I'm going to dump this glossy Chinabook pro as soon as I can. I've owned so many apple computers that I can't even begin to count them all (I often upgrade yearly and use multiple computers in my teaching business). It has only been in the last 3 years that I've been getting nothing but problems with their products. If it wasn't for some of the software titles (Bento, Notebook) and the nature of my teaching business, I would definitely reconsider going back to PC. I miss the days when taking my Mac into repair was rare. Now it's practically non-stop, and the local repair facility knows me by first name. When did Apple outsource their labour to China? Apple products used to be known as "professional products' now their trying to cut corners, and reduce costs to please the consumers. They took out the firewire on the Macbooks, removed the matte option and the expresscard on the 15s, cheap feeling keyboards, sharp edges on the unibodies, only a 24" glossy cinema screen. Of course, enough people complained and they put some of these features back. I can't say I'm happy with some of their decisions and it doesn't give me a lot of confidence in Apple as a provider of professional products. Flame on!