Apple complaints

rodti

macrumors member
Original poster
Jul 31, 2006
74
0
Scotland
Does anyone know how to make a complaint to Apple without going through Customer Relations? Email would be preferable.
 

rodti

macrumors member
Original poster
Jul 31, 2006
74
0
Scotland
liketom said:
you can do a letter and post it to them in Cupertino

or e-mail my old mate Steve :Steve@mac.com

;)

Thanks, I'll try both. I've got a pretty serious complaint and Customer Relations are about as useful as an American flag in Pyongyang.
 

liketom

macrumors 601
Apr 8, 2004
4,164
32
Lincoln,UK
rodti said:
Thanks, I'll try both. I've got a pretty serious complaint and Customer Relations are about as useful as an American flag in Pyongyang.
it is a real e-mail account - it has been noted that someone had issues with there mac before and e-mailed steve , steve sorted it out pronto


not too sure where the link for the story is though:)

try again later - it is tuesday after all
 

rodti

macrumors member
Original poster
Jul 31, 2006
74
0
Scotland
liketom said:
it is a real e-mail account - it has been noted that someone had issues with there mac before and e-mailed steve , steve sorted it out pronto

I expect it works the same way as billg@microsoft.com, which is monitored by his henchmen around the clock. I've also tried steve@apple.com on the off-chance. :) I do hope someone picks this up, as I'm this close to marching into an Apple store with a bag of guns. :mad:
 

liketom

macrumors 601
Apr 8, 2004
4,164
32
Lincoln,UK
rodti said:
I expect it works the same way as billg@microsoft.com, which is monitored by his henchmen around the clock. I've also tried steve@apple.com on the off-chance. :) I do hope someone picks this up, as I'm this close to marching into an Apple store with a bag of guns. :mad:
i think they would rather you walk in with a bag full of money and a smile on your face:)


i hope you get your issue worked out
 
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