iTunes music store has just been launched across Europe, including the UK. I have been waiting a year for this and so, when I got home from work, I eagerly opened iTunes and started the whole event. I had to update my Apple ID so that it could be used with iTunes music store and what so I find? My UK post code is not accepted. There are only 90,000 people here, but with the other Channel Islands, of which we form part, the total population is around 180,000. OK this is only 0.30% of the UK's population and we are slightly out of the loop in terms of legislation and government, but we are none the less part of the UK and all copyright laws that apply there apply here. If the fault lays at the door of the record companies my issue would be less, but I still detest the fact that Apple makes no mention of us on their iTunes site, nor in their online help, nor do their support team know anything of us. I have had so many issues with Apple recently, but this is the one that has convinced me that my next computer will be a PC. I hope that all their users eventually leave them and that the company fades into the history books, because style and gadgets are not the whole thing: support for a loyal customer base should surely be the other.