The bejesus out of my screen. I am amazed. I went into the local store (Louisville, ky) just to look around and on a whim asked if there was any way to have a new screen put on my old iPad. The guy said bring it in and we'll take a look. I did and he determined that I had 7 day left on my warranty and that they would replace it. I was shocked. The scratches were completely my fault and I didn't expect any consideration in the matter. I gotta say, I'm pretty happy about this. They almost gave me an iPad 2 in the exchange but the girl opened the box and realized the mistake before handing it over. That would have pissed off the 30 people waiting in line outside the store trying to get their own 2s I bet. Apple bought a lot of goodwill from me in this matter.