For those who have used their trade-in programme (by BrightStar), are they particular on the condition of the phone? My iPhone X has many minor and long scratches on the front and back glass. Will they reduce the value of the phone because of that?
I don't think minor scratches affect the value except major ones.
One of the question ask about the enclosure like "Is the enclosure free of signs of bending, major dents, and deep scratches? Are there zero signs of liquid damage? Do all the buttons work as they should?"
Another one ask about the screen "Good shape means the touchscreen functions normally and is free of major cracks, chips, and scratches. Damaged means, well, it’s damaged."
To get a quicker estimate, you can take it to an Apple store which they can evaluate it for you and if you like the value they can send it in for you and you will receive instant credit via gift card.
Thanks for the reply. In my country, the Apple store does not handle this ....
If you were to share what country, folks here might be able to give you better feedback.
I did this and doesn’t have to be on the gift card. I purchased the Apple Watch sbss series 4 but didnt do the give back at the time. I took my aw s3 sbss and got a $250 refund back to my card that I used to purchase that watch.To get a quicker estimate, you can take it to an Apple store which they can evaluate it for you and if you like the value they can send it in for you and you will receive instant credit via gift card.
Singapore. Thanks!
[doublepost=1547679783][/doublepost]Don't waste your time. Brightstar is a complete scam - I have sent 2 perfect iPhones back to this scam company for Apple credit. Both quotes were revised to Zero dollars. One was rejected because of the "enclosure". There were fuzzy dark pictures of the phone laying on some bums underwear, sprawled across his messed up bed. The phone enclosure was absolutely pristine. The second device was also perfect but rejected because "the buttons do not match the quoted device". ***?? How do the buttons not match the serial number device? Are there options for the buttons? I don't think so.For those who have used their trade-in programme (by BrightStar), are they particular on the condition of the phone? My iPhone X has many minor and long scratches on the front and back glass. Will they reduce the value of the phone because of that?