I recently bought a used mid 09 macbook pro 13 from craigslist. its out of warranty but it was a great deal so I decided to buy it anyway. The computer was overall dead mint aside from a wonky G key...no biggie. Anyway, ive been loving this computer so far. ITS GREAT! The other morning i grabbed the computer and noticed it was only on 2% battery after being plugged in all night. I plugged the magsafe in and it would say (not charging). For the life of me I could not get it to charge the battery. SMC reset didnt work. Then, the computer shut down and failed to boot up at all even while plugged in. My heart sank. So off to the genius bar i went. When i got there i was a nervous wreck, especially since while i waited to googled the problem and saw many issues that said new logic board 1200 bucks, etc. Sat down with Chris and he saw i was a wrck and said "dont worry, youre in good hands." He didnt even check to see if the machine was under warranty or not at this point. He tried a few things at the bar and got no results so he said he was going to test it out in back. again he told me not to worry about it. So about 10 minutes later he comes out and says "weve got some bad news." I can feel the bowels start to knot at this point. the idea that i just dropped over 500 bucks on a unibody paperweight made me ill. He said "I looked around in there and didnt see anything that caught my eye; it was a little dusty in there but i cleaned all that for you.'' Then he says "your power adapter is fried" Oh Thank GOD!!! in one swift movement he went over to the storeshelf and grabbed a brand new one. as he unwrapped the new power adapter he pointed to the little apple logo on the box. "see this? A lot of other companies wont do this." he said. No questions asked, no hassles, just a brand new power adapter for my computer. Its even the new 90 degree kind that i didnt have before and it clicks in place much better. He left me with these words. "Were different than the rest, we take pride in these machines. We hate it when something goes wrong. Ask for me personally at the store if you have any issues in the future." this simple gesture has had me tell the story many times already and people have said that they should get a mac now. Thanks for taking the time to read my story.