I am in Asia and placed my first-ever order for the 20GB iPod through the online store. When I made the order, it gave an estimated build time of "1-2" days and an estimated shipping date of 7/22. The information on Apple's site says that they will make every effort to meet the estimated shipping date and that I will be contacted if the lead time changes. Well it's now 7/27, my order status is still "Open", the estimated shipping date is still given as 7/22 and I've never been contacted. I emailed the store enquiry address (after searching the entire site to find a page that had it) on 7/23 but so far no one has replied. Finally, I called the sales hotline and was told they have no stock. I don't get it - I placed my order at 8am on 7/20, which was the earliest possible time that someone here could have ordered the new iPods so how can there be no stock for my order? It's infuriating!