Apple refund invoice short changed me £300

Discussion in 'Buying Tips and Advice' started by reclusive46, Aug 2, 2011.

  1. reclusive46 macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #1
    I'm holiday at the moment and returned a faulty iMac for a refund last week. I just got my refund invoice and it short changed me £300 on the invoice. I'm away and it would cost me a fortune to call a UK number. I'm at a loss of what to do. Could the invoice just be wrong?
     
  2. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #2
    email them and see if you can resolve things

    good luck
     
  3. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
  4. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #4
    Buy some Skype credit and give them a call if you want it resolved before you get back.
     
  5. reclusive46, Aug 2, 2011
    Last edited: Aug 2, 2011

    reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #5
    Just tried that but my 3G is really slow over here and no where near WIFI.
     
  6. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #6
    :D Good news. it was a mistake in the email and for the inconvenience they are giving me £100 extra. I got a friend back in the UK to call on my behalf.
     
  7. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #7
    good to hear ... enjoy your vacation :D
     
  8. wackymacky macrumors 68000

    wackymacky

    Joined:
    Sep 20, 2007
    Location:
    38°39′20″N 27°13′10″W
    #8
    You got a £100 for the inconvenience!?.

    The poor guy who wa charged 4000.00USD for a copy of OSX Lion only got a sorry note with his money back.

    Consider yourself very lucky.
     
  9. knarzie macrumors regular

    Joined:
    Aug 5, 2008
    #9
    UK customer service >>>*
     

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