Public Service Announcement: please keep your charging iPhones in a safe area away from potential fire hazards. So long story short, I found my wife's iPhone extremely hot and unresponsive after leaving it on the charger. Upon inspection the tip of the lightning had melted and the cable itself was also burning hot. After speaking with an Apple Senior Advisor, he confirmed that my phone had a kernel panic and that kernel panics can cause the iphone cable to malfunction and even cause it to melt. It seems like this is a huge public safety issue, right? ** and before anybody complains about what accessories I was using, everything was all original Apple accessories that came with the iPhone in the box with the iPhone. There was absolutely no third party devices used. Apple Senior Advisor phone call: https://soundcloud.com/unsatisfied-customer/lightning-cable-melting Confirms at 1:05 and 1:52 Sorry for the recording quality. Full detailed story: http://www.reddit.com/r/apple/comments/2iszzx/confirmed_cautionkernel_panics_in_iphones_can/ Update: so I received a call today from the executive office of Phil Shiller(looks like checks his emails...greatly appreciated). I was told by one of his people from his office that the information I was given by the Apple rep was completely wrong. She said she would inform the Apple Store that I'm coming in for another appointment this weekend and that they would take a real look at it. So I will update after what happens this weekend. And of course she also told me that, the Apple Store didn't even document any notes on my first visit, which doesn't surprise me. I've been told before that they didn't document hardware issues I reported previously resulting in several phone calls and multiple visits. Just unfortunate that complaining up the good chain seems to be the only way to get them to take a serious look at my phone. Kernel Panics causing meltdowns?... Common Genius Bar, get it together.