I sent my 12" Powerbook G4 (current one) in to apple for repair, as the hard disk was complaining of S.M.A.R.T. errors, and I had only had it for about 2 months or so (it was just within the 90day free support period). Well that was over 6 weeks ago now, and they have admitted that they have lost it and will send me a brand new one. The saga is a little more complicated than I am letting on, but I was just curious of other members experiances here. Have apple lost any other forum members computers or ipods? How long do they usually take for trivial repairs and does anyone feel they have been let down by the whole system?