Apple Repair Service = A+

Discussion in 'Community' started by vraxtus, Aug 7, 2004.

  1. vraxtus macrumors 65816


    Aug 4, 2004
    San Francisco, CA
    Unforunately I give their refurb dept a not so good C+.

    Sent in a refurb Rev B 12" (that I just got about 2 weeks ago) to be repaired for unexplained kernel panics... after a clean reformat and OS install... dropped it off Wed nite, got sent out Thurs, arrived today, and was repaired and sent back TODAY! Hopefully it will return to me soon... I miss my dear AlBook :p

    But nice job Apple repair!

    This is the 2nd time I've been told I'd have to wait 7-10 days for a repair and got it done in less than 3(ish).

    Unfortunately I've yet to have a laptop that hasn't crapped out on me in some form or another. :eek:
  2. rhpenguin macrumors 6502a


    Jun 10, 2003
    London, Ontario
    7-10 days to wait isn't that bad. With HP computers the customer can expect to wait atleast 9 days to get thier machine back.

    Apple service is by far the best ive ever had as far as quick turn around times.
  3. VooDooPope macrumors member

    Jun 9, 2004
    The Heights, Houston TX
    I've sent out my PB twice. Both times I sent it out at end of business on Monday and had it back fixed mid day Wednesday.

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