So I dropped my iPhone 4 32gb black. It was early December and I was pretty drunk at a work night out. The screen smashed quite badly but was usable. I did nothing about this until last week when I was at a genius bar at the Manchester Trafford centre store. The guy said that it wouldn't be covered under warranty and I would need to pay £139.00. Fair enough but they couldn't do it there and then as they were running late and the shop was closing. I wasn't happy. I just left. I booked an appointment yesterday at the Manchester Arndale centre, with the intention of paying for an out of warranty service and getting a new phone. The guy checked my warranty ran out our days ago. But he decided even though it was accidental damage through carelessness and intoxication he would replace it with a new one for free anyway. Freaking Sweet! I was in store for about 13mins and walked out with my new phone! Cheers Apple!!!!!